Store Manager I, Full-Time

Coast Guard Exchange (USCGCSC)

Hourly Store Manager at Coast Guard Exchange in South Portland, ME. Leading store personnel and managing retail activities for a mission-driven organization.

Posted 7/3/2026full-timeSouth Portland • Maine • 🇺🇸 United StatesJuniorMid-Level💰 $0 - $25 per hourWebsite

Tech Stack

Tools & technologies

React

About the role

Key responsibilities & impact

Management a retail activity with annual sales of under $5M.
Responsible for the direction and supervision of all store personnel.
Assists customers and resolves complaints.
Interviews, hires, trains or directs training of assigned personnel.
Encourages and develops employees by coaching, providing adequate training, and opportunities for growth.
Assists in developing promotional sales in conjunction with the CSC HQ staff.
Oversees competitive price checks and submits to HQ buying staff to change pricing.
Works with vendors and the HQ buying staff in executing operations of assigned departments or selections.
Ensures store recovery.
Supervises vending and warehouse operations.
Welcome customers, maintain product knowledge and help with the selection of merchandise.
React to all concerns of customers quickly with a sense of importance.
Key carrier, opening and closing of the store as required, weekends as scheduled.
Review monthly P&L’s with goal of comparing actual figures to plan, when plan is not achieved, where possible initiate plan of action to bring in line future months.
Will ensure all policies regarding Loss Prevention are adhered to, be alert and proactive regarding shrink and the Alert Line.
Will ensure that all associates are in compliance with established safety standards and emergency preparedness requirements.
Will ensure all employees receive Coast Guard required training, including but not limited to Civil Rights Awareness and Sexual Harassment Prevention.
Will ensure all CG and Federal required posters are prominently displayed in an area visible to all employees.
Must have open availability.
Perform other related duties as assigned.

Requirements

What you’ll need

Minimum: Two years of progressively responsible experience in a position equivalent to a department manager or assistant manager that demonstrates leadership, operational oversight, and customer service management
OR completion the CGX Leadership Development program (LDP)
OR Current USCG NAF employee with demonstrated experience performing key store operations (e.g., acting store manager, lead/supervisory responsibilities)
Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.
Preferred: P&L analysis experience
Prior retail merchandising experience.
Bachelor’s degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience.
General business experience may be substituted for degree on a year for year basis.

Benefits

Comp & perks

Paid Annual and Sick Leave
Holiday Pay
Medical/Dental/Vision Insurance
Flexible/Dependent Spending Account
Pension Plan
401k Savings Plan
Life Insurance
Short Term/Long Term Disability
Tuition Assistance
Paid Parental Leave

ATS Keywords

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Hard Skills & Tools

P&L AnalysisRetail MerchandisingOperational OversightEmployee TrainingCustomer Complaint Resolution

Soft Skills

LeadershipCoachingCommunicationProblem-SolvingTeam Development

Certifications

Coast Guard Required TrainingCivil Rights Awareness TrainingSexual Harassment Prevention Training