Hourly Store Manager I

Coast Guard Exchange (USCGCSC)

Hourly Store Manager in charge of retail operations at the Coast Guard Exchange. Managing a team to enhance customer service and support Coast Guard morale programs.

Posted 6/10/2026full-timeMilwaukee • Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $21 per hourWebsite

About the role

Key responsibilities & impact

Manage a retail activity with annual sales of under $5M
Responsible for the direction and supervision of all store personnel
Assists customers and resolves complaints
Conducts interviews, hires, and trains or directs training of assigned personnel
Encourages and develops employees by coaching and providing adequate training
Assists in developing promotional sales in conjunction with the CSC HQ staff
Oversees competitive price checks and submits to HQ buying staff to change pricing
Works with vendors and the HQ buying staff in executing operations of assigned departments/selections
Ensures store recovery
Supervises vending and warehouse operations
Welcomes customers, maintains product knowledge, and helps with merchandise selection
Reacts quickly to customer concerns with a sense of importance
Key carrier, opening and closing of the store as required, weekends as scheduled
Review monthly P&L’s with goal of comparing actual figures to plan
Ensure policies regarding Loss Prevention are adhered to
Ensure all associates comply with established safety standards and emergency preparedness requirements
Ensure all employees receive Coast Guard required training
Ensure all CG and Federal required posters are prominently displayed in an area visible to all employees

Requirements

What you’ll need

Two years of progressively responsible experience in a position equivalent to a department manager or assistant manager
Ability to routinely lift 10 pounds and occasionally lift 25 pounds
Stand for long periods of time
P&L analysis experience (preferred)
Prior retail merchandising experience (preferred)
Bachelor’s degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience (preferred)
General business experience may be substituted for degree on a year-for-year basis (preferred)

Benefits

Comp & perks

Paid Annual and Sick Leave
Holiday Pay
Medical/Dental/Vision Insurance
Flexible/Dependent Spending Account
Pension Plan
401k Savings Plan
Life Insurance
Short Term/Long Term Disability
Tuition Assistance
Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

P&L analysisretail merchandisingtraining and developmentcustomer serviceloss preventioninventory managementvendor managementpromotional salesstore operationscompetitive pricing

Soft Skills

leadershipcoachingproblem-solvingcommunicationcustomer relationsteam developmentorganizational skillsadaptabilitytime managementinterpersonal skills

Certifications

Bachelor’s degree in retail or business administrationCoast Guard required training