Centralized Services Coordinator

Co-operative Housing Federation of BC

Centralized Services Coordinator for COHO Management Services supporting operations, financial administration, and building services for co-operative housing clients in Vancouver. Role involves coordination across multiple service areas and maintaining compliance standards.

Posted 7/23/2026full-timeVancouver • 🇨🇦 CanadaMid-LevelSenior💰 CA$33 - CA$38 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in financial administration, including accounts payable, accounts receivable, and reconciliations, while maintaining accurate records and effective communication with clients and vendors. Exhibits strong organizational skills and attention to detail in managing co-operative housing client portfolios and operational processes.

Highest-signal resume keywords

Financial AdministrationProperty Administration ExperienceQuality AssuranceMicrosoft Office ProficiencyHousing Co-ops Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts PayableAccounts ReceivableReconciliationsDocument PreparationFinancial ReportingStandard Operating ProceduresWorkflow ManagementHousing Subsidy AdministrationVacancy AdministrationWaitlist Management

Soft Skills

Strong Written CommunicationAttention to DetailOrganizational SkillsInterpersonal SkillsProblem-Solving

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Industry Keywords

Co-operative HousingResidential Building SystemsMaintenance CoordinationClient SatisfactionOperational Consistency

About the role

Key responsibilities & impact

Support centralized administration services for assigned co-operative housing clients including maintaining client records, notices, correspondence, files, and administrative documentation.
Support vacancy administration, waitlist management, member intake, recruitment, and move-in/move-out processes.
Prepare correspondence, notices, forms, and documentation for co-op boards and members.
Apply and maintain standardized workflows, templates, documentation, checklists, and procedures across the client portfolio.
Assist with housing charge collection, arrears administration, escalation tracking, and follow-up.
Identify opportunities to improve efficiency, standardization, and service consistency.
Administer housing subsidy and rent-geared-to-income programs where assigned.
Service assigned bookkeeping-only, partial-service, or fully managed client portfolios.
Maintain accurate accounts receivable, accounts payable, invoices, payments, and financial records.
Support monthly financial administration, including reconciliations, income recording, tax submissions, homeowner grants, and reporting.
Prepare financial packages and supporting information for co-op boards.
Manage inspection intake, scheduling, documentation, service inquiries, and maintenance-related communications.
Coordinate scheduling with staff, co-op representatives, members, contractors, vendors, trades, and consultants.
Document and maintain standard operating procedures, controls, workflows, and business system practices.
Participate in quality assurance, process, completeness, reconciliation, verification, and review activities.
Promote operational consistency, service quality, operational sustainability, client satisfaction, and standardized procedures across all service areas.
Perform other related duties as assigned.

Requirements

What you’ll need

Post-secondary diploma or an equivalent combination of education, training, and relevant work experience.
Experience supporting financial administration, including accounts payable, accounts receivable, and reconciliations.
Minimum of five (5) years of property administration experience.
Practical understanding of residential building systems and maintenance coordination.
Strong written and verbal communication skills, including accuracy in proofreading and document preparation.
Demonstrated experience supporting proactive quality assurance for clients while maintaining effective vendor relationships.
Demonstrated accuracy and strong attention to detail.
Proficiency with technology, including Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook.
Experience working with multi-unit residential buildings and communicating effectively with residents and contracted maintenance personnel is an asset.
Experience with or knowledge of housing co-ops is a definite asset.
Exhibits professionalism and a strong understanding of organizational priorities in day-to-day interactions and decision-making.
Highly organized, with excellent planning and time management skills.
Reliable, accurate and possesses excellent attention to detail.
Fast learner, able to take initiative and solution oriented.
Comfortable working both independently and within teams.
Excellent interpersonal skills, including judgement, tact, integrity and patience.
Positive attitude, ability to adapt to change, and superior sense of accountability and responsibility over assigned objectives, outcomes, and records.
Strong follow through and organizational skills.
Able to maintain confidentiality.

Benefits

Comp & perks

Statutory Holidays
Christmas week
Monday to Friday work week
Competitive compensation – we are a Living Wage employer
The chance to contribute to affordable housing and community development across BC