CNO Financial Group

Executive IT Support Consultant – Travel Required

CNO Financial Group

full-time

Posted on:

Location Type: Remote

Location: Remote • Alabama, Florida, Illinois, Wisconsin • 🇺🇸 United States

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Salary

💰 $81,000 - $121,600 per year

Job Level

Mid-LevelSenior

Tech Stack

AndroidCyber SecurityiOSJamfMacOS

About the role

  • Serving as a trusted technology advisor and escalation point for C-level and senior leaders, providing white-glove support both on-site and remotely.
  • Delivering advanced troubleshooting and lifecycle support for executive devices and environments, including laptops, tablets, mobile devices, home offices, and AV equipment across Windows, macOS, iOS, and Android.
  • Leading the setup, optimization, and real-time support of executive meeting technologies such as Zoom Rooms, Microsoft Teams Rooms, hybrid work tools, and AV integrations.
  • Providing rapid-response IT solutions for high-priority events including board meetings, earnings calls, investor presentations, and executive travel.
  • Ensuring secure, high-performance environments by managing VPNs, endpoint protection, compliance settings, and coordinating with IT infrastructure and cybersecurity teams.
  • Recommending and implementing technology upgrades, workflow automation, and personalized enhancements to the executive tech stack.
  • Maintaining proactive support documentation, executive playbooks, and onboarding/offboarding processes while handling all sensitive data with the utmost confidentiality.

Requirements

  • Bachelor’s degree in Computer science, Information Systems Technology, or equivalent professional experience.
  • Minimum of 5 years of experience in supporting executive leadership in varying environments - in-office, remote and hybrid.
  • Requires approximately 30% travel, including destinations across the U.S. and occasionally Mexico and the Caribbean, to support business needs.
  • Provide on-call support to executives as needed, ensuring timely assistance and resolution of urgent issues outside standard business hours.
  • Certifications/Licenses: CompTIA A+, Microsoft Modern Desktop Admin Associate, or equivalent
  • Certifications/Licenses: Apple CSP, ITIL Foundation, CISSP or CompTIA Security +, Jamf
Benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan with company match
  • Short-term & long-term disability insurance
  • Paid time-off and corporate holidays
  • Paid parental leave
  • Company paid life insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
troubleshootinglifecycle supportVPN managementendpoint protectionworkflow automationAV integrationZoom RoomsMicrosoft Teams Roomsdevice supportsecurity compliance
Soft skills
communicationleadershipproblem-solvingconfidentialitycustomer serviceadaptabilityproactive supportteam collaborationtime managementattention to detail
Certifications
CompTIA A+Microsoft Modern Desktop Admin AssociateApple CSPITIL FoundationCISSPCompTIA Security +Jamf