Assistant Store Manager

CNG Holdings, Inc.

Assistant Store Manager serving customers and processing financial transactions at Check ’n Go retail stores. Supporting compliance, cash handling, sales, and customer service.

Posted 8/20/2026full-timeTulsa • Oklahoma • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills, effective communication, and cash handling expertise while adhering to compliance regulations. Capable of managing transactions accurately and providing solutions to customer inquiries in a fast-paced environment.

Highest-signal resume keywords

Customer ServiceCash HandlingActive ListeningMicrosoft Office ProficiencyCompliance Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingTransaction ProcessingCustomer VerificationBank DepositsSales Experience

Soft Skills

Active ListeningVerbal CommunicationWritten CommunicationMultitaskingProblem Solving

Certifications & Qualifications

Valid Driver’s LicenseAutomobile Insurance

Industry Keywords

Federal RegulationsState RegulationsCustomer EducationService OptionsCore Values

About the role

Key responsibilities & impact

Serve and educate customers on the product portfolio and present suitable product and service options
Escalate unresolved issues to the Store Manager, District Director of Operations, and corporate office
Answer telephone inquiries regarding general questions, applications, requests, and other issues
Perform outbound customer sales, courtesy, and collection calls in accordance with regulations and procedures
Respond professionally and accurately to customers and explain possible solutions
Interact with customers using active listening to clarify information and diffuse complaints
Handle and count currency, cash, and coins, including managing cash drawers and deposits
Perform bank deposits or bank pickups as needed
Balance batch receipts with store sales reports and help resolve over/short discrepancies
Perform customer verifications
Process transactions accurately, including loans, check cashing, and NetSpend
Comply with federal and state regulations and company policies and procedures
Complete compliance training and quarterly I Agree requirements on time
Perform other duties as assigned

Requirements

What you’ll need

High school diploma, GED, or equivalent experience
1+ year of experience with sales, customer service, and/or cash handling preferred
Strong customer service, active listening, and verbal and written communication skills
Proficient in Microsoft Office programs
Ability to multitask, prioritize, and work in an autonomous environment
Own personal reliable transportation; public transportation and transportation from family or friends may not qualify
Valid Driver’s License and valid Automobile Insurance while employed
Ability to consistently live and embrace the company’s core values
Ability to lift up to 50 lbs, with or without reasonable accommodations
Ability to travel to all stores within the assigned district with a personal vehicle
May be asked to travel to neighboring districts
May require overnight travel
Must work assigned shifts as scheduled

Benefits

Comp & perks

Full-time employment
Equal Opportunity/Affirmative Action employer
Reasonable accommodations for physical demands