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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Epic Electronic Health Record (EHR) system development, configuration, and optimization, with a strong focus on clinical workflows and healthcare operations. Proven ability to collaborate with cross-functional teams and provide training and support to end users.
Highest-signal resume keywords
Epic CertificationEHR System OptimizationHealthcare IT ExperienceClinical Workflow UnderstandingSystems Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Epic Application ConfigurationInformation System DevelopmentDatabase DesignWorkflow AutomationTroubleshooting Technical IssuesSystem TestingDocumentation CreationProject ManagementData ManagementApplication Program Maintenance
Soft Skills
Problem-SolvingCollaborationIndependent WorkTeamworkConsensus Building
Certifications & Qualifications
Epic Certification
Industry Keywords
Electronic Health RecordHealthcare OperationsPatient Care ProcessesCompliance ProtocolsInteroperability
About the role
Key responsibilities & impact- Plays a key role in the development, support, and rollout of the Epic Electronic Health Record (EHR) system.
- Responsible for optimizing workflow processes by configuring and customizing Epic applications.
- Collaborates with clinical and operational teams to support implementation and ongoing use of Epic.
- Participates in all phases of the system development life cycle.
- Develops, configures, and modifies moderately complex information systems to support clinical and operational needs.
- Creates and maintains documentation of business requirements, workflows, and system configurations.
- Designs, codes/configures, tests, and maintains application programs.
- Coordinates all testing phases of Epic applications during implementations, upgrades, and optimizations.
- Supports existing application functionality and expands support to additional areas as needed.
- Develops strong working relationships with end users, business partners, and Epic project teams.
- Provides hands-on training and support to end users.
- Serves as a key onsite Epic resource during system implementations and ongoing support activities.
Requirements
What you’ll need- Bachelor's Degree or equivalent years of experience is required.
- 3-5 years of relevant IIS, clinical experience, or an equivalent combination of education and experience.
- Epic Certification: Certification in one or more Epic modules (e.g., EpicCare Ambulatory, Willow, Orders) is highly desirable.
- For IIS candidates: Experience in systems integration, data management, healthcare IT, and workflow automation.
- Knowledge of system architecture, database design, and project management in a healthcare setting is essential.
- Experience should include working with electronic health record (EHR) systems, system optimization, troubleshooting technical issues, and ensuring seamless interoperability across platforms.
- For Clinical candidates: Hands-on clinical experience with a deep understanding of clinical workflows and patient care processes.
- Experience in utilizing EHR systems within a clinical setting and an understanding of documentation, compliance, and patient safety protocols.
- Strong problem-solving skills, the ability to translate user needs into system functionality.
- Operational Experience in Healthcare Settings: Proven experience in healthcare operations.
- Collaborative and Independent Work Abilities: Able to lead discussions, build consensus, and foster teamwork.
- Comprehensive Understanding of Healthcare Business Processes and Technology.
Benefits
Comp & perks- Personal and professional growth opportunities
- Access to advanced clinical training
- Leadership development
- Promotion opportunities
- Cross training development