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Cnect

Intermediate Information Services Support Analyst – Oracle

Cnect

Intermediate Information Services Support Analyst at IU Health leveraging data to develop reporting and analytics solutions. Collaborating with teams in a hybrid work environment for impactful healthcare outcomes.

Posted 7/2/2026full-timeIndianapolis • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SQL and Oracle reporting tools, with a strong ability to support and implement applications in ERP, HR Payroll, and Finance. Collaborates effectively with technical and business teams to resolve issues and enhance knowledge sharing.

Highest-signal resume keywords
SQLOracle BIPOracle OTBIOracle HCM ReportingApplication Support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SQLOracle BIPOracle OTBIOracle HCM ReportingApplication SupportERP ImplementationHR PayrollFinanceProblem ResearchRoot Cause Analysis
Soft Skills
CollaborationOrganizational SkillsFacilitationTraining
Tools & Technologies
MS OfficePowerPointVisioWord
Industry Keywords
End User SupportKnowledgebaseApplication UpgradesIssue Resolution

Tech Stack

Tools & technologies
ERPOracleSQL

About the role

Key responsibilities & impact
  • Provides end user support using pertinent data and facts to identify and solve a range of moderately complex and non-standard requests and issues under moderate level of guidance and direction.
  • Works collaboratively with technical and business team members to conduct problem research, root cause analysis and issue resolution.
  • Participates in the implementation of application upgrades and installation of new releases.
  • Maintains working knowledge of applications within their domain.
  • Contributes to the overall support knowledgebase and training to other business and IT team members. Prioritizes and organizes own work.

Requirements

What you’ll need
  • 3-5 years’ experience in SQL
  • Experience in Oracle BIP, OTBI, FDI
  • Experience in Oracle HCM reporting
  • Bachelor's degree preferred or equivalent experience.
  • 3-5 years of experience required.
  • Requires Experience implementing or supporting applications. Ex. ERP, HR Payroll and Finance.
  • Requires experience with MS Office (PowerPoint, Vizio, Word).
  • Requires experience facilitating/ leading requirement gathering sessions.

Benefits

Comp & perks
  • Health insurance
  • Professional development opportunities