Operations Communication Specialist

Cnect

Operations Communication Specialist handling operational communications at Cetera Financial Group. Involves drafting content and collaborating with stakeholders, requiring in-office presence 2-3 days a week.

Posted 6/5/2026full-timeDallas • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $57,000 - $82,000 per yearWebsite

About the role

Key responsibilities & impact

Work closely with operations to draft, edit and polish key operational communications.
Work closely with key stakeholders to implement comprehensive communications strategies, plans, timelines and materials related to key initiatives.
Ensure messaging meets the needs of intended audiences through positioning, appropriate use of business acumen, level of detail and delivery methods.
Develop various forms of communications such as news and informational articles, job aids, quick reference guides, client correspondence, presentations and other content.
Manage parallel requests in an organized fashion ensuring timely completion of each phase of the process.
Perform activities involved in the preparation of communications, such as participation in team meetings, conferences and events, interviewing subject matter experts, and conducting research.
Ensure that completed projects/materials are approved according to company processes and guidelines.
Serve as backup and support to Manager, Communications and Change Management as needed.
Complete other duties as assigned.

Requirements

What you’ll need

BA or BS or equivalent degree in business, marketing, communications, or related discipline
3+ years communications experience
Exceptional writing skills, including copywriting and editing, for all marketing communications content formats
3+ years of experience working with Microsoft PowerPoint, Word and Excel
1+ year financial services or related industry experience preferred
Ability to work in a fast-paced environment on multiple projects with simultaneous timelines and hard deadlines

Benefits

Comp & perks

Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
Easy access to mental health benefits to meet our team members and their families where they are.
20 plus days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
Paid parental leave to support all team members with birth, adoption, and foster.
Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

copywritingeditingcommunications strategycontent developmentproject management

Soft Skills

business acumenorganizational skillstime managementinterpersonal skillsability to work under pressure

Certifications

BABS