Payroll Specialist
Cnect
full-time
Posted on:
Location Type: Hybrid
Location: Dallas • Texas • United States
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Salary
💰 $49,000 - $69,000 per year
About the role
- Serve as first point of contact for payroll inquiries from employees and managers.
- Respond to questions regarding paychecks, taxes, deductions, and earnings statements.
- Manage payroll ticketing system and resolve issues within established SLAs.
- Process employee updates including direct deposits, W‑4 changes, tax withholding updates, address changes, and basic pay changes.
- Audit employee data for completeness and accuracy.
- Assist with retro pay calculations and payroll corrections.
- Monitor daily timecard activity and follow up to system discrepancies.
- Assist Senior Payroll Specialist with pre‑payroll audits, validations, and reconciliations.
- Support bonus and variable compensation processing by preparing files, validating inputs, and assisting with imports.
- Assist with off-cycle check requests and payment corrections as needed.
- Maintain accurate documentation of payroll changes and approvals.
- Support payroll audit initiatives by providing requested information and reports.
- Ensure compliance with company policies and federal/state/local regulations.
- Assist with data cleanup and validation during system changes or acquisitions.
- Participate in testing activities for system enhancements and updates.
Requirements
- Strong customer service skills
- Excellent attention to detail and commitment to accuracy
- Ability to manage competing priorities in a fast-paced environment
- Experience with basic excel formulas (preferred)
- Exposure to payroll, timekeeping, or HR operations (preferred)
- Knowledge of multistate wage and tax rules (preferred)
- Prior payroll experience (preferred)
- Prior experience handling payroll tickets or employee inquiries (preferred)
Benefits
- Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
- Easy access to mental health benefits to meet our team members and their families where they are.
- 20 plus days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
- 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
- Paid parental leave to support all team members with birth, adoption, and foster.
- Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
- Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
payroll processingdata auditingretro pay calculationspayroll correctionstimecard monitoringpayroll ticketing systemW-4 changestax withholding updatesbonus processingExcel formulas
Soft Skills
customer serviceattention to detailcommitment to accuracyability to manage prioritiescommunicationproblem-solvingorganizational skillsteam collaborationadaptabilitytime management