Cnect

Demand Center Inbound Sales Specialist

Cnect

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $77,500 per year

About the role

  • Respond promptly and professionally to inbound inquiries from potential customers via email, phone, chat, and other communication channels.
  • Manage intake & qualification of leads to determine fit from our inbound channels (Search firms & Referrals) based on their level of interest, budget, timeline, and fit with our offerings.
  • Deliver a “consultative” approach to selling; partner with the lead referring source to understand the prospect’s business, their goals, objectives, and challenges before recommending a route and ensure all info is captured to continue nurturing and profile build on the prospect
  • Route prospects to the Business Development team to assist in solving problems and driving value.
  • Cultivates & provides education on areas of interest for under-informed prospects and sell in value proposition.
  • Utilize CRM (Customer Relationship Management) systems and sales tools to track interactions, update lead statuses, and prioritize follow-up activities
  • Maintain Data quality and consistency across lead management systems
  • Provide ongoing support and assistance to prospects throughout the sales process, addressing any questions or concerns they may have.
  • Document all prospect interactions, activities, and outcomes accurately and comprehensively in CRM software or other sales tools and maintain Data quality and consistency across lead management systems
  • Continuously learn about industry trends, market developments, and competitor strategies

Requirements

  • High School Diploma or equivalent; additional education or certifications in Sales or Customer Service is desireable
  • Minimum of 1-3 years of experience in within B2B sales. A plus if experience in sales is within enterprise solutions, software, Finance or tech sales environment.
  • Strong interpersonal skills and the ability to build rapport quickly with diverse individuals.
  • Consistent over-achievement in past positions
  • Possess an understanding of basic sales methodologies
  • Technically adept, self-motivated, and driven by results
  • Demonstrated ability to work effectively in a fast-paced, dynamic environment.
  • Goal-oriented mindset with a track record of meeting or exceeding targets.
Benefits
  • Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
  • Easy access to mental health benefits to meet our team members and their families where they are.
  • 20 plus days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
  • 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
  • Paid parental leave to support all team members with birth, adoption, and foster.
  • Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
  • Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salessales methodologieslead qualificationconsultative sellingdata managementCRM systemssales toolsprospect profilingsales process supportmarket analysis
Soft Skills
interpersonal skillsrapport buildingcommunicationproblem-solvingself-motivationgoal-orientedadaptabilityteam collaborationcustomer serviceeducation and training
Certifications
Sales certificationCustomer Service certification