General Liability Claims Consultant

CNA Insurance

Claims Consultant managing high complexity commercial claims for CNA. Coordinating all aspects of claim resolution, ensuring high-quality outcomes with a focus on customer service.

Posted 7/27/2026full-timeColorado, Illinois, Massachusetts, New Jersey, New York • 🇺🇸 United StatesSeniorLead💰 $72,000 - $141,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced analytical and problem-solving skills to manage complex investigations and claims. Proficient in negotiation and communication to effectively interact with internal and external business partners.

Highest-signal resume keywords

Claims ManagementNegotiation SkillsAnalytical SkillsCommunication SkillsMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims AnalysisLoss Cost ManagementSettlement NegotiationClaims ReportingProduct Specific Expertise

Soft Skills

Problem SolvingInterpersonal Skills

Industry Keywords

Claims ExperienceLitigation ManagementBusiness Partner Interaction

About the role

Key responsibilities & impact

Manage highly complex investigations of claims
Determine if a major claim should be settled or litigated
Effectively manage loss costs and claim expenses
Negotiate highly complex settlement packages
Analyze claims activities and present reports to management

Requirements

What you’ll need

Bachelor's degree or equivalent experience
Typically a minimum eight years claims experience
Advanced technical and product specific expertise
Strong communication, negotiation skills
Ability to effectively interact with all levels of internal and external business partners
Advanced analytical and problem solving skills
Knowledge of Microsoft Office Suite

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work schedule
Comprehensive benefits package