Insurance Follow Up Specialist
Margie and Bill Klesse College of Engineering and Integrated Design at UTSA
General Liability Claims Specialist
CNA Insurance
full-time
Posted on:
Location Type: Hybrid
Location: California, Colorado, Illinois, Pennsylvania, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $54,000 - $103,000 per year
Job Level
Mid-LevelSenior
About the role
- Manages an inventory of moderate to high complexity and exposure commercial claims by following company protocols to verify policy coverage.
- Conducts investigations, develops resolution strategies, and authorizes disbursements within authority limits.
- Provides exceptional customer service by interacting professionally with insureds and claimants.
- Verifies coverage and establishes timely reserves.
- Conducts focused investigations to determine liability and covered damages.
- Establishes working relationships with internal and external partners to effectively resolve claims.
- Achieves quality standards on every file by following all company guidelines.
Requirements
- Bachelor's Degree or equivalent experience
- Typically, a minimum four years of relevant experience, preferably in claim handling.
- Candidates who have successfully completed the CNA Claim Training Program may be considered after 2 years of claim handling experience.
- Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
- Professional designations are a plus (e.g. CPCU)
Benefits
- CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claim handlinginvestigationresolution strategiespolicy coverage verificationliability determinationdamage assessmentdisbursement authorizationreserve establishmentquality standards adherence
Soft skills
customer serviceprofessional interactionrelationship buildingcommunication
Certifications
Bachelor's DegreeInsurance Adjuster LicenseCNA Claim Training ProgramCPCU
