Workers Compensation Claims Specialist

CNA Insurance

Claims Specialist investigating and maintaining Long Term Care claims while ensuring liability and compensability. Coordinating investigations and developing settlement strategies for timely resolution of claims.

Posted 6/25/2026full-timeBrea • California • 🇺🇸 United StatesMid-LevelSenior💰 $54,000 - $103,000 per yearWebsite

About the role

Key responsibilities & impact

Investigates and maintains Long Term Care claims
Reviews coverages, determines liability and compensability, secures information, and negotiates and settles claims
Coordinates and performs investigations and evaluates claims and suits through contact with insureds, claimants, business partners, witnesses and experts
Utilizes negotiation skills to develop complex settlement packages
Partners with attorneys, account representatives, agents, underwriters, doctors, nurse case managers and insureds to develop a focused strategy for timely and cost effective resolution of more complex claims

Requirements

What you’ll need

Bachelor's degree or equivalent experience
Typically a minimum three to five years claims experience
Solid knowledge of claims and insurance industry theory and practices
Demonstrated technical expertise and product specific knowledge
Strong analytical and problem solving skills enabling viable alternative solutions
Solid knowledge of Microsoft Office Suite as well as other business-related software

Benefits

Comp & perks

Comprehensive and competitive benefits package
Health insurance
Retirement plans

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

claims investigationliability determinationnegotiationsettlement package developmentclaims evaluationinsurance industry knowledgeanalytical skillsproblem solving

Soft Skills

communicationcollaborationstrategic thinking

Certifications

Bachelor's degree