Claims Consultant – Unsupported Excess

CNA Insurance

Claims Consultant responsible for nationwide unsupported excess claims management at CNA. Handling complex investigations, negotiations, and litigation strategies while fostering a collaborative approach with clients and legal entities.

Posted 6/17/2026full-timeChicago • California, Illinois, New Jersey, New York • 🇺🇸 United StatesSeniorLead💰 $72,000 - $141,000 per yearWebsite

About the role

Key responsibilities & impact

Manages highly complex investigations of claims
Determines if a major claim should be settled or litigated
Effectively manages loss costs and claim expenses
Coordinates discovery and litigation strategy with staff counsel or panel attorneys
Negotiates highly complex settlement packages
Works with attorneys, account representatives, agents, doctors and insureds regarding claims handling

Requirements

What you’ll need

Bachelor's degree or equivalent experience
Typically a minimum eight years claims experience
Advanced technical and product specific expertise
Knowledge of insurance and claims principles, practices and procedures
Strong communication, negotiation and presentation skills
Advanced analytical and problem solving skills
Knowledge of Microsoft Office Suite and other business-related software

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work arrangements
Professional development opportunities
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

claims managementlitigation strategysettlement negotiationloss cost managementclaims analysisinsurance principlesclaims proceduresanalytical skillsproblem solving

Soft Skills

communication skillsnegotiation skillspresentation skills

Certifications

Bachelor's degree