Claims Consulting Director

CNA Insurance

Claims Consulting Director managing the most complex unsupported excess claims for CNA. Engaging in negotiations and litigation strategy while mentoring less experienced claims staff.

Posted 6/5/2026full-timeChicago • Illinois, Massachusetts, New Jersey • 🇺🇸 United StatesLead💰 $97,000 - $189,000 per yearWebsite

About the role

Key responsibilities & impact

Manages the most complex investigations of claims
Determines if a major claim should be settled or litigated
Effectively manages loss costs and claim expenses on major claims
Directs all types of investigative activity or litigation on major claims
Consults and collaborates with staff counsel or panel attorneys regarding discovery and litigation strategy
Directs and may engage in the negotiation of the most complex settlement packages

Requirements

What you’ll need

Bachelor's degree or equivalent experience
Professional designations preferred
Typically a minimum 10 years claims experience with proven track record of success
Excellent communication, negotiation and presentation skills
Knowledge of Microsoft Office Suite and other business-related software and company systems

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Comprehensive benefits package for physical, financial, emotional, and social wellbeing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims managementlitigation strategynegotiation of settlement packagesinvestigative activityloss cost managementclaim expense management

Soft Skills

communication skillsnegotiation skillspresentation skillscollaboration

Certifications

Bachelor's degreeprofessional designations