Liability Claims Consultant, Construction Defect

CNA Insurance

Liability Claims Consultant managing complex third party liability construction defect claims for CNA Insurance. Responsibilities include investigations, negotiations, and coordination with various stakeholders.

Posted 4/16/2026full-timeCalifornia, Colorado, Illinois, New Jersey • 🇺🇸 United StatesSeniorLead💰 $105,000 - $149,500 per yearWebsite

About the role

Key responsibilities & impact

Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages.
Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly.
Effectively manages loss costs and claim expenses.
Manages all types of investigative activity or litigation on major claims, including the posting of appropriate reserves in a timely manner.
Coordinates discovery and litigation strategy with staff counsel or panel attorneys.
Negotiates highly complex settlement packages, and authorizes payment within scope of authority, settling claims in most cost-effective manner and ensuring timely issuance of disbursements.
Coordinates third party recovery with subrogation/salvage unit.
Makes recommendations on claims processes and resolution strategies to management.
Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients.
Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims.
Keeps current on state/territory regulations and issues, industry activity and trends.
Provides guidance and assistance to less experienced claims staff and other functional areas.

Requirements

What you’ll need

Bachelor's Degree or equivalent experience
Typically a minimum of eight years of relevant experience, preferably in a legal or claim handling environment
Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
Professional designations are a plus (e.g. CPCU)

Benefits

Comp & perks

CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

claims managementinvestigative activitylitigation strategysettlement negotiationcost managementclaims analysisreport preparationsubrogationreserves managementregulatory compliance

Soft Skills

communicationnegotiationleadershipanalytical thinkingproblem-solvingteam coordinationguidancepresentation skillsstrategic thinkinginterpersonal skills

Certifications

Insurance Adjuster LicenseCPCU