Billing & Collections Analyst
CNA Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Florida • Illinois • United States
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Salary
💰 $47,000 - $78,000 per year
About the role
- Manages and coordinates all activities by performing moderate to complex billings and manages service delivery with excellent customer satisfaction.
- Provides desk level training of peers.
- Assists with creation and updates of team procedures/training documents.
- Assists with billing projects providing requirements/testing for successful deployment.
- Analyzes data integrity to resolve reconciliation issues.
- Determines and initiates most effective action plan to resolve issues and disputes to support Collections and reduce past dues.
- Conducts program analysis and investigates financial data to comply with established procedures and policies.
Requirements
- Bachelor's degree in accounting or finance or equivalent work experience.
- Typically, a minimum of two years of experience in complex billing or insurance fields.
- Knowledge of departmental and P&C billing, collection and accounting practices.
- Understanding of concepts, customer benefits, impact of procedural execution of all forms of loss sensitive insurance programs and applications.
- Knowledge of billing, accounting, collections and processing systems and their applications.
- Good analytical and problem solving skills.
- Good organizational skills with the ability to manage multiple projects.
- Ability to work independently.
- Ability to exercise independent judgment and make sound business decisions effectively.
- Knowledge of Microsoft Office Suite as well as other business-related software.
Benefits
- Comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billingaccountingcollectionsdata analysisfinancial data analysisreconciliationproject managementprocedural executioninsurance programsbusiness decision making
Soft Skills
customer satisfactiontrainingproblem solvingorganizational skillsindependent judgmentindependent workcommunicationanalytical skillscoordinationinitiative
Certifications
Bachelor's degree in accountingBachelor's degree in finance