Claims Specialist
CNA Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Plano • Colorado, Kentucky, New Jersey, New York, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $54,000 - $103,000 per year
Job Level
Mid-LevelSenior
About the role
- Manages an inventory of moderate to high complexity and exposure commercial claims
- Provides exceptional customer service by interacting professionally and effectively with insureds, claimants and business partners
- Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language
- Conducts focused investigation to determine compensability, liability and covered damages
- Establishes and maintains working relationships with appropriate internal and external work partners, suppliers and experts
- Authorizes and ensures claim disbursements within authority limit by determining liability and compensability of the claim
- Contributes to expense management by timely and accurately resolving claims
- Achieves quality standards on every file by following all company guidelines
- Maintains compliance with state/local regulatory requirements
- May serve as a mentor/coach to less experienced claim professionals
Requirements
- Bachelor's Degree or equivalent experience
- Typically a minimum four years of relevant experience, preferably in claim handling
- Candidates who have successfully completed the CNA Claim Training Program may be considered after 2 years of claim handling experience
- Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
- Professional designations are a plus (e.g. CPCU)
Benefits
- Comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claim handlinginvestigationpolicy interpretationliability determinationcoverage verificationexpense managementclaims resolutionquality standards adherenceregulatory compliance
Soft skills
customer serviceprofessional interactionrelationship managementmentoringcoaching
Certifications
Bachelor's DegreeInsurance Adjuster LicenseCPCU