Complex Claims Consultant – Cyber, Technology, Media, MPL
CNA Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Oklahoma City • Florida, Kentucky, New Jersey, Oklahoma • 🇺🇸 United States
Visit company websiteSalary
💰 $72,000 - $141,000 per year
Job Level
Mid-LevelSenior
About the role
- Manages an inventory of highly complex commercial claims
- Ensures exceptional customer service by managing all aspects of the claim
- Verifies coverage and establishes timely and adequate reserves
- Leads focused investigation to determine compensability, liability and covered damages
- Resolves claims by collaborating with internal and external business partners
- Establishes and manages claim budgets
- Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences
- Achieves quality standards by appropriately managing each claim
- Keeps senior leadership informed of significant risks and losses
- Maintains subject matter expertise and ensures compliance with state/local regulatory requirements
- Mentors, guides, develops and delivers training to less experienced Claim Professionals
Requirements
- J.D. preferred
- Typically a minimum six years of relevant experience, preferably in claim handling
- Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
- Prior negotiation experience
- Professional designations preferred (e.g. CPCU)
Benefits
- Comprehensive and competitive benefits package
- Health insurance
- 401(k) matching
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claim handlinginvestigationnegotiationsubrogationsalvagefraud detectionbudget managementcoverage verificationrisk assessmentcompliance
Soft skills
customer servicecollaborationmentoringtrainingleadershipcommunicationproblem-solvingorganizational skillsdevelopmentguidance
Certifications
Insurance Adjuster LicenseCPCU