CNA Insurance

Complex Claims Consultant – Professional Liability, Real Estate

CNA Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois, Massachusetts, New Jersey, New York, Texas • 🇺🇸 United States

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Salary

💰 $72,000 - $141,000 per year

Job Level

Mid-LevelSenior

About the role

  • Manages an inventory of highly complex commercial claims
  • Ensures exceptional customer service by managing all aspects of the claim
  • Collaborates with internal and external business partners to develop a claim resolution strategy
  • Establishes and manages claim budgets by achieving timely claim resolution
  • Keeps senior leadership informed of significant risks and losses by completing loss summaries

Requirements

  • Bachelor's Degree or equivalent experience
  • Typically a minimum six years of relevant experience, preferably in professional liability claim handling
  • Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
  • Prior negotiation experience
  • Professional designations preferred (e.g. CPCU)
Benefits
  • Comprehensive and competitive benefits package to help our employees
  • Physical wellbeing goals
  • Financial wellbeing goals
  • Emotional wellbeing goals
  • Social wellbeing goals

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
claim resolutionbudget managementloss summariesnegotiation
Soft skills
customer servicecollaborationcommunicationleadership
Certifications
Insurance Adjuster LicenseCPCU