Director, Solution Architect
skillventory - A Leading Talent Research Firm
AWSAzureCloudDistributed Systems
Payroll Solutions Consultant
CNA Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Cambridge • Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
C++
About the role
- Support the client relationship for payroll services.
- Lead new client intake, build and configure the payroll platform and related modules, and deliver ongoing account management and support.
- Drive accurate payrolls, strong compliance, and high client satisfaction.
- Lead discovery calls to confirm scope, pay schedules, worker classifications, and reporting needs.
- Collect prior payroll data, year to date balances, tax registrations, garnishment details, PTO and sick policies, benefit deductions, and GL structure.
- Validate data quality and resolve gaps with the client before build.
- Configure company settings, earnings and deduction codes, taxes, direct deposit, security roles, and workflows.
- Build and test PTO and accrual policies, overtime rules, and meal and rest rules as applicable.
- Set up modules such as Time and Attendance, Onboarding, Benefits Administration, Performance, and Learning.
- Initiate integrations for 401(k), HSA, FSA, carrier EDI, and accounting.
- Import employees, job data, balances, and history using templates.
- Run parallel payrolls to validate taxes, net pay, and accruals.
- Document variances and drive corrections to closure.
- Deliver role based training for client admins, supervisors, and employees.
- Produce quick reference guides and SOPs.
- Promote best practices for payroll calendar, approvals, and audits.
- Serve as primary point of contact for all service requests and enhancements.
Requirements
- 5 or more years in payroll implementation, payroll operations, or client account management.
- Hands on experience with one or more platforms, for example PRISM, Paylocity, ADP, UKG, iSolve, or Paychex.
- Strong knowledge of wage and hour rules, multistate taxation, garnishments, PTO accruals, and ACA basics.
- Proficiency with Excel including lookups and pivot tables.
- Comfort with data imports and templates.
- Reporting tool experience preferred.
- Clear, confident communication in client meetings, trainings, and written updates.
- Strong project management, prioritization, and follow through.
- Certifications preferred: FPC or CPP. PHR or SHRM CP helpful.
- Bachelor’s degree preferred, or equivalent experience.
Benefits
- WFH Flexible 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payroll implementationpayroll operationsdata validationdata importsExcelreporting toolsPTO accrualsmultistate taxationgarnishmentswage and hour rules
Soft skills
client relationship managementcommunicationproject managementprioritizationfollow throughtrainingaccount managementproblem solvingattention to detailclient satisfaction
Certifications
FPCCPPPHRSHRM CP
