Administrative Assistant

CNA Idiomas | Oficial

Administrative Assistant for CNA Idiomas facilitating omnichannel support and managing documentation and event budgets. Collaborates on educational resources and internal management systems.

Posted 7/16/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills while managing omnichannel support and documentation processes. Proficient in budget preparation and monitoring, with a focus on compliance and operational efficiency.

Highest-signal resume keywords

Omnichannel SupportEvent Budget ManagementIntermediate to Advanced Excel SkillsDocumentation ManagementBasic Mathematical Calculations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget PreparationDocumentation ManagementData OrganizationContract HandlingExpense Tracking

Soft Skills

Organizational SkillsCommunication SkillsResponsiveness

Tools & Technologies

Internal Management SystemsExcel

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Omnichannel SupportFranchise ManagementSupplier CoordinationEvent LogisticsEducational Materials Management

About the role

Key responsibilities & impact

Provide integrated omnichannel support: Receive and route requests from franchisees, partner schools, and suppliers through multiple channels (WhatsApp, email, phone, and internal platforms), ensuring responsiveness and centralized information.
Organize and manage department documentation: Handle, file, and verify contracts, partnership agreements, and reports for the pedagogical and commercial areas, ensuring compliance with deadlines and internal procedures.
Prepare and monitor event budgets: Request quotes from suppliers, organize costs, issue payment requisitions, and support logistics and infrastructure for events, trainings, and departmental conventions.
Manage the flow of supplies and educational materials: Support the sorting and shipment of promotional and educational materials from the CNA HUB to franchises or partner schools, ensuring support for implementations.
Update and maintain internal management systems: Record service histories, expense flows, and operational request statuses in the company's tools and reports, keeping departmental data organized.

Requirements

What you’ll need

Bachelor's degree completed or in progress
Experience in a similar role
Intermediate to advanced Excel skills
Proficiency in basic mathematical calculations

Benefits

Comp & perks

Health insurance
Dental insurance
Food allowance
Meal allowance
Transportation voucher or parking allowance
Gympass and Totalpass
Life insurance