Content Systems Specialist

CMT SERVICES, Inc.

Content/Systems Specialist at CMT Services managing Federal correspondence and content management systems. Handling document routing and supporting public-inquiry workflows with a focus on data quality.

Posted 7/2/2026contractWashington • District of Columbia, Washington • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Support controlled correspondence tracking, routing, updating, status monitoring, and closure activities in Federal correspondence management systems.
Support work involving ICCT, ECMM, CoRe, SharePoint-based collaboration, or comparable Federal correspondence, tasker, case-tracking, or content-management systems.
Support public-inquiry workflow tracking and routing visibility using Government-approved systems and processes.
Maintain content inventories, content maps, document libraries, metadata, version history, and content status trackers.
Support content alignment between strategic documents, frameworks, tools, program activities, and internal SharePoint content.
Support content updates to internal SharePoint sites under Government-designated permissions and approval workflows.
Support data quality reviews, content validation, duplicate identification, source verification, and content owner tracking.
Assist with Business Case and Analysis of Alternatives inputs by organizing source materials, data, assumptions, and backup documentation.
Coordinate with project staff and Government stakeholders to resolve content, workflow, and system-navigation issues.
Support Section 508-aware content posting by coordinating with the Technical Writer / 508 Specialist before publication or release.
Prepare status updates, dashboards, logs, reports, and workflow summaries.

Requirements

What you’ll need

Minimum 2 years of experience with Federal correspondence management systems or comparable Federal tasker, case-tracking, records, or content-management systems.
Experience supporting Federal correspondence, content management, document management, workflow tracking, case tracking, or records-related systems.
Experience using SharePoint or comparable Federal collaboration/content-management environments.
Experience maintaining document libraries, metadata, content inventories, content maps, version control, and workflow status information.
Experience supporting internal content updates, content governance, or document routing in a Federal or Government environment.
Ability to organize and track large volumes of electronic information accurately.
Strong analytical, troubleshooting, customer-service, and communication skills.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and reporting/tracking tools.
Ability to work within Government-approved permissions, workflows, and access controls.

Benefits

Comp & perks

After a year of experience you are eligible for a discretionary bonus

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Content ManagementDocument LibrariesMetadata ManagementVersion ControlData Quality ReviewsContent ValidationSource VerificationContent Owner TrackingBusiness Case AnalysisWorkflow Summaries

Soft Skills

Analytical SkillsTroubleshootingCustomer ServiceCommunication Skills