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Marketing Cloud Developer
CMT SERVICES, Inc.Marketing Cloud Developer supporting Salesforce Marketing Cloud solutions and developing email communications in a hybrid work environment.
Tech Stack
Tools & technologiesAmazon RedshiftAngularAWSCloudJavaScriptjQuerySFDCSQL
About the role
Key responsibilities & impact- Support the continued growth of the Salesforce Marketing Cloud (SFMC) solution.
- Gather requirements, configure/build/customize and support the Salesforce Marketing Cloud application while guiding the overall direction of the Marketing Cloud instance.
- Focus on the development of email communications leveraging Content Builders tool, HTML and CSS where necessary in partnership with the CRM team.
- Partner with Product Owner to review business requirements to design and develop solutions to meet communication objectives.
- Design, build, test and send emails in SFMC.
- Understand nurture program functionality, capabilities and build upon request.
- Segment and analyze SFDC and other prospect databases to target campaigns and provide targeting recommendations.
- Application of tracking on all marketing automation tactics.
- Report on marketing automation programs to highlight opportunities for enhancement to improve metrics & KPIs.
- Perform testing of emails, campaigns, pages, and data as needed and on time.
- Assist with SFMC data hygiene and system maintenance.
- Prepare and import lists into SFMC.
- Assist with marketing automation-specific troubleshooting requests as submitted.
- Provide recommendations on customer journey and communication best practices.
- Build and maintain marketing automation campaigns that nurture prospects through email and form template creation, landing page development, and list segmentation.
- Develop reporting and dashboards to communicate campaign and marketing effectiveness.
- Interpret and translate metrics into insightful analysis to drive change and campaign performance.
- Provide support for Salesforce and Marketing Cloud data integrations.
- Work with MuleSoft integrations with LMS – D2L and SIS – PeopleSoft Campus Solution, AWS –RedShift.
- Document solution and architecture decisions.
- Assist in monthly feature releases.
Requirements
What you’ll need- Bachelor’s Degree in related field or equivalent work experience.
- Ability to operate in a complex, rapidly changing environment while adhering to tight schedules and budgets.
- Out of the box thinking for solutions and ideas in the email channel.
- Good understanding of the methodologies for email campaign management including, but not limited to, campaign set up, coding, importing data, validating, optimization, segmentation, testing, deployment, tracking, reporting, and monitoring.
- Extensive use of Journey Builder to design and automate responsive multi-channel campaigns.
- Extensive understanding of email marketing best practices, inbox deliverability and CAN-SPAM laws.
- Understanding of CRM concepts and email communications best practices.
- Basic knowledge of SQL queries, API concepts a plus.
- Knowledge of email best practices including subject lines, messaging, segmentation, list management, and deliverability.
- Knowledge of Adobe Creative Suite a plus.
- Strong problem-solving skills.
- Ability to communicate professionally, both oral and written.
- Must be a team player.
- A minimum of 3 years/preferably 5 years of experience in Salesforce Marketing Cloud/ExactTarget with a proven track record of consistently exceeding performance goals.
- Experience creating automated or drip marketing campaigns that include email marketing required.
- Experience designing, developing, executing, and maintaining email marketing campaigns with an emphasis on Email Studio, Journey Builder, Data Extension, Automation studio, Trigger sends, Content Builder, Contact Builder.
- Experience with developing email templates and dynamic content using HTML and AMP Script.
- Experience creating responsive emails.
- Experience in supporting end-users, requirements gathering and documentation.
- Experience with list segmentation and working with large data sets.
- Experience in performing email QA testing to validate email rendering and deliverability across different devices and applications, using tools such as Litmus and Return path.
- Must have created User-Initiated and Triggered Automations like Data Extract, Filter, Import and Transfer File, Refresh Group, Query, Wait Activity and Send Email using Automation Studio.
- Experience with Data Extensions and SQL Queries a plus.
- Experience working on optimizing campaigns through A/B testing and multivariate testing.
- Experience in developing scalable front-end user interfaces using HTML, CSS, JavaScript, JQuery and Angular JS.
- Experience working extensively on Landing Pages and Microsites.
- Experience in and email reporting and tracking, recommended improvements, enhancements, and testing strategies for future programs.
- Google analytics experience required.
- Salesforce Certified Marketing Cloud Consultant - OR - Salesforce Certified Marketing Cloud Email Specialist.
Benefits
Comp & perks- N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
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Hard Skills & Tools
Salesforce Marketing CloudHTMLCSSSQLAMP ScriptJavaScriptJQueryA/B testingmultivariate testingemail campaign management
Soft Skills
problem-solvingcommunicationteam playerout of the box thinkingadaptabilityanalytical skillsattention to detailtime managementcollaborationcreativity
Certifications
Salesforce Certified Marketing Cloud ConsultantSalesforce Certified Marketing Cloud Email Specialist