CMiC

Database Administrator

• - Accountable for the deployment, development, enhancement, support and maintenance of databases within our Enterprise application
• - Develops/improves database standards ensuring CMiC meets our overall SLA's in order to provide optimum maintenance and consistency across applications
• - Research technical problems, analyze business requirements, evaluate alternative design approaches, and design technical processes to meet business requirements
• - Participates in project and team meetings interacting and collaborating with team members and other departments as appropriate
• - Estimate and document required work effort to develop, test and implement new technical processes/changes
• - Create technical documentation of implementation activities for management and other team members
• - Test and debug program units in conjunction with other units and/or systems and integrate with other program modules and systems
• - Provides technical support and mentoring to other team members in order to foster professional development
• - Provide guidance, support and reporting with other management members
• - Other related duties as assigned

Oracle Middleware Database Administrator

Backend Engineer

• Write high-quality and well-documented code according to accepted standards based on business requirements using one or more of the following tools and technologies: JSP, Oracle ADF BC REST Framework, Jersey, Oracle JDeveloper, Java, JavaScript, SQL, PL/SQL
• Evaluate alternative design approaches to meet business requirements
• Create detailed technical design specification documents that can later be used for programming when required
• Conduct extensive testing to ensure compatibility of the program with Oracle’s version.
• Provide estimates for development items and consistently meet estimate and programming deadlines
• Provide standard product and enhancement support
• If needed, effectively work with other teams to assist with defect resolution
• Provide integrated testing and debugging for new programming tasks/functions
• Collaborate with team members and other departments to find solutions
• Participate in project and team meetings
• Other related duties as assigned

Intermediate Software Engineer – Java, Project Management

Implementation Specialist

• Travel to customer sites approximately 50% of the time.
• Configure and maintain settings required for Payroll, Human Resources, and Timesheet programs.
• Ability to write functional specifications and have sound knowledge of both Canadian and United States payroll requirements.
• Demonstrate understanding of Payroll processes.
• Train on the functionality and features integrated with CMiC software.
• Ability to clearly, concisely, and thoroughly communicate and document business processes with Payroll operations.
• Manage customer timeline expectations for resolving their issues.
• Participate in project and team meetings interacting and collaborating with team members as required.

Payroll Implementation Consultant

Customer Success Manager

• Represent ‘the voice of the customer’ within CMiC, staying attuned to their satisfaction levels and expectations for success while keeping CMiC management informed of any changes and longer-term trends based on: deployment milestones, adoption and usage of CMiC products, opportunities for expansion, threats, and their relationship with CMiC.
• Implement strategies for retention, including onboarding support, engagement management, communications, and business reviews, driving the contract renewal process and identifying expansion opportunities. Understand their business needs, formulate recommendations, and deliver value by leveraging reports, tools, and internal cross-functional team members to drive critical business insights.
• Establish collaborative relationships with key customer contacts and executives to act as a trusted advisor and advocate for customers - understanding their business requirements and providing meaningful insights to drive desired outcomes and overall satisfaction to the customer.
• Collaborate with internal cross-functional teams to ensure a smooth customer journey from onboarding to post go-live support to renewals. Partner with various internal sales and service delivery teams to provide seamless transitions in hand-offs between Sales, Implementation and Support at key milestones.
• Act as the initial point of escalation to assess and identify potential solutions, collaborating with Account Managers, the Director of Customer Success, and other cross-functional roles to resolve customer issues. Facilitate discussions and drive communications with the customer on the path forward to resolution.
• Secure customer references and help drive participation in marketing programs, such as press releases, case studies, video testimonials and attendance at CMiC’s annual customer conference (‘CONNECT’) as well as regional prospecting events.
• Identify and propose innovations and improvements to customer management processes

Full-stack Engineer

• Contribute to the development of RESTful APIs to support front-end applications.
• Modify existing APIs and create new APIs using Oracle ADF BC REST and Jersey frameworks.
• Development at the database level to support the APIs.
• Design, build, and maintain efficient, reusable, reliable and secure code.
• Improve tools and processes related to API development.
• Create documentation for the APIs, tools and processes.
• Review code written by others.
• Analyze problems and identify solutions.

Software Engineer – API

Software Engineer

• Join us and help build software that helps build the world around us.
• Delivering a user experience that is not impacted by network latency and maintains eventual data consistency when network partitions occur, are some of the problems you will be solving while crafting pixel-perfect UIs in Flutter.
• You won’t just build apps, you’ll contribute to an echo-system!

Flutter Engineer

• Write high quality and well-documented code according to accepted standards based on user requirements using PL/SQL, Java, Oracle JDeveloper.
• Test and debug program units in conjunction with other units and/or systems and integrate with other program modules and systems.
• Participate in project and team meetings interacting and collaborating with team members and other departments as appropriate.
• Evaluate alternative design approaches to meet business and user requirements.
• Provide analysis of problems reported by customers.
• Other related duties as assigned.