CMG (Capital Markets Gateway)

DevOps Engineer

• Design, implement, and maintain monitoring and observability solutions using tools like Prometheus, Grafana Stack (Loki/Grafana/Tempo/Alert Manager), Datadog, and OpenTelemetry.
• Define and implement SLOs, SLIs, and error budgets to measure system reliability.
• Develop and optimize dashboards, alerts, and reports for system performance and business metrics.
• Design actionable alerting strategies to minimize noise and improve MTTR.
• Integrate alerting systems with Jira.
• Establish and refine runbooks for on-call teams to handle alerts efficiently.
• Empower teams to ensure observability coverage and incident response practices.
• Analyze system performance metrics, identify bottlenecks, and implement optimizations to improve system efficiency, scalability, and cost-effectiveness.
• Help conduct load testing and capacity planning to ensure systems can handle peak traffic loads.
• Identify opportunities for automation and develop tools to streamline operational processes, such as fail-over, configuration management, and monitoring.
• Implement monitoring and alerting systems within automations to detect and resolve issues proactively.
• Collaborate closely with cross-functional teams, including software engineers, operations, and infrastructure teams, to understand system requirements, provide technical guidance, and drive solutions.
• Communicate effectively to stakeholders about system changes, incidents, and improvements.
• Foment and spread SRE principles and practices across the company.

Site Reliability Engineer