CMG (Capital Markets Gateway)

DevOps Engineer

• Design, implement, and maintain monitoring and observability solutions using tools like Prometheus, Grafana Stack (Loki/Grafana/Tempo/Alert Manager), Datadog, and OpenTelemetry.
• Define and implement SLOs, SLIs, and error budgets to measure system reliability.
• Develop and optimize dashboards, alerts, and reports for system performance and business metrics.
• Design actionable alerting strategies to minimize noise and improve MTTR.
• Integrate alerting systems with Jira.
• Establish and refine runbooks for on-call teams to handle alerts efficiently.
• Empower teams to ensure observability coverage and incident response practices.
• Analyze system performance metrics, identify bottlenecks, and implement optimizations to improve system efficiency, scalability, and cost-effectiveness.
• Help conduct load testing and capacity planning to ensure systems can handle peak traffic loads.
• Identify opportunities for automation and develop tools to streamline operational processes, such as fail-over, configuration management, and monitoring.
• Implement monitoring and alerting systems within automations to detect and resolve issues proactively.
• Collaborate closely with cross-functional teams, including software engineers, operations, and infrastructure teams, to understand system requirements, provide technical guidance, and drive solutions.
• Communicate effectively to stakeholders about system changes, incidents, and improvements.
• Foment and spread SRE principles and practices across company.

Site Reliability Engineer

• Design, implement, and maintain monitoring and observability solutions using tools like Prometheus, Grafana Stack (Loki/Grafana/Tempo/Alert Manager), Datadog, and OpenTelemetry.
• Define and implement SLOs, SLIs, and error budgets to measure system reliability.
• Develop and optimize dashboards, alerts, and reports for system performance and business metrics.
• Design actionable alerting strategies to minimize noise and improve MTTR.
• Integrate alerting systems with Jira.
• Establish and refine runbooks for on-call teams to handle alerts efficiently.
• Empower teams to ensure observability coverage and incident response practices.
• Analyze system performance metrics, identify bottlenecks, and implement optimizations to improve system efficiency, scalability, and cost-effectiveness.
• Help conduct load testing and capacity planning to ensure systems can handle peak traffic loads.
• Identify opportunities for automation and develop tools to streamline operational processes, such as fail-over, configuration management, and monitoring.
• Implement monitoring and alerting systems within automations to detect and resolve issues proactively.
• Collaborate closely with cross-functional teams, including software engineers, operations, and infrastructure teams, to understand system requirements, provide technical guidance, and drive solutions.
• Communicate effectively to stakeholders about system changes, incidents, and improvements.
• Foment and spread SRE principles and practices across the company.

Platform Engineer

• Design and implement tools and technologies to provision and configure an enterprise software system hosted in Kubernetes
• Design and implement architecture and networking solutions within Azure
• Automate/script existing processes using languages such as python and bash
• Provision, configure, and maintain cloud resources using Terraform and Terragrunt
• Actively monitor the application environment and respond to incidents
• Conduct root cause analysis for production incidents
• Oversee cloud infrastructure and recommend any potential improvements to technology or process
• Contribute to team planning to solve engineering challenges
• Be a dependable and highly skilled development resource for peers through education and review
• Have a broad awareness of related projects and industry trends, and encourage innovative practices among peers
• Provide detailed feedback and suggestions to team code reviews
• Document and demonstrate solutions through written documentation, diagrams, and readable code