CMC

Product Manager – Salesforce

CMC

full-time

Posted on:

Location Type: Office

Location: Irving • Texas • United States

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Tech Stack

CloudTFS

About the role

  • Evolve the Salesforce platform product vision and strategy based on business objectives, user feedback, and market context
  • Own and maintain a multi-release roadmap of features, functions, and enablement plans; drive consensus across stakeholders to prioritize high-value work
  • Establish and track product success metrics (adoption, cycle time, user experience, efficiency, quality) and use insights to refine roadmap decisions
  • Lead discovery with business leaders, end users, IT, and partners to define problems, outcomes, and MVP scope; translate into epics, user stories, acceptance criteria, and measurable goals
  • Facilitate cross-functional workshops to align business process, data requirements, security model, and user experience needs—especially in complex operating environments
  • Build business cases for major initiatives, including scope tradeoffs, risk, dependencies, and sequencing across teams and systems
  • Serve as the primary product counterpart to delivery teams—driving backlog health, prioritization, sprint planning, demos, and release readiness
  • Maintain a detailed product view (epics, stories, dependencies) and balance competing priorities while ensuring value is optimized across sprints and releases
  • Bring strong execution discipline to planning, testing, change management, and post-release stabilization
  • Communicate product updates, milestones, and roadmap progress across multiple channels; ensure stakeholders understand what is being released and why
  • Partner with enablement team to create training and rollout materials that drive sustained adoption and measurable outcomes
  • Build trusted relationships with stakeholders at all levels; drive decisions and alignment across business and technical teams
  • Identify opportunities for innovation and translate them into use cases and roadmap investments
  • Drive continuous improvement. Monitor platform trends, evaluate new Salesforce capabilities/tools, and propose enhancements

Requirements

  • Excellent analytical and problem-solving skills
  • Outcome-oriented prioritization
  • Executive stakeholder management
  • Release governance skills
  • QA/UAT leadership
  • Strong learning aptitude and agility
  • Strong leadership and communication skills
  • Continuous improvement mindset
  • 5+ years experience in product management, product ownership, business systems analysis, or Salesforce platform leadership with cross-functional delivery ownership
  • Demonstrated success owning product roadmaps and leading delivery from discovery through launch, including testing and release activities
  • Strong Salesforce platform knowledge across configuration, data, security, reporting, and automation; comfort partnering with technical teams on solution design
  • Proven ability to manage ambiguity, prioritize competing needs, and drive consensus with stakeholders
  • Salesforce certifications aligned to admin/business analysis (e.g., Admin, Advanced Admin, Business Analyst, Platform Builder)
  • Familiarity with Agile tooling (e.g., Jira/TFS/Agile Accelerator) and operating within Agile delivery cadences
  • Agile Certification (e.g. PMI Agile Certified Practitioner, Certified Scrum Master, ICAgile Certified Expert, AgilePM Foundation/Practitioner, etc.)
  • Experience with enterprise-scale environments (high user counts, complex security models, large data sets, multi-org/multi-environment operations)
  • Experience with other CRM and lead generation tools such as Dynamics, HubSpot
  • Experience with Salesforce Manufacturing Cloud; integration exposure including MuleSoft
  • Release management experience with tools/processes such as Copado and formal regression strategy
Benefits
  • Day 1 Benefits Coverage with low cost Medical, Vision and Dental
  • Day 1 Paid-time Off and Vacation
  • 4.5% Company Match 401(k) Plan
  • $500 Annual Company-paid Lifestyle Benefit
  • Competitive Compensation and Bonuses
  • Company-paid Life and Disability Insurance
  • Employee Stock Purchase Plan
  • Training and Advancement Opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce platformproduct managementbusiness systems analysisconfigurationdata securityreportingautomationrelease managementAgile deliveryUAT leadership
Soft Skills
analytical skillsproblem-solving skillsoutcome-oriented prioritizationexecutive stakeholder managementstrong leadershipcommunication skillscontinuous improvement mindsetability to manage ambiguitydrive consensusstrong learning aptitude
Certifications
Salesforce AdminSalesforce Advanced AdminSalesforce Business AnalystSalesforce Platform BuilderPMI Agile Certified PractitionerCertified Scrum MasterICAgile Certified ExpertAgilePM FoundationAgile CertificationSalesforce certifications