Customer Support

• Telephone and face to face contact with customers providing recommendations, price/job quoting, and entering sales orders
• Assist with maintaining showroom display of products while keeping track of inventory and replenishing stock as needed
• Track open sales orders and process tickets to the CMC billing department while maintaining cash drawer and processing cash reports
• Attend sales meetings, training and activities; to include performing additional duties as needed
• Prepare sales orders, detailed quotes, and assist with weekly sales reports while maintaining an expense account/cash drawer
• Effectively communicate detailed information on products and services provided to both established and potential customers
• Provide detailed product quotes for construction projects
• Performs rebar material takeoffs
• Understands the scope of work and accurately communicates the information to sales

Customer Service Representative

Sales Support Representative

Treasury Management Relationship Support Specialist

Client Relationship Analyst – Utility Customer Service Center

Customer Experience Manager