Inside Sales Representative
CMC
full-time
Posted on:
Location Type: Office
Location: Pell City • Alabama • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Process all customer transactions accurately and in a timely manner, including sales orders, inquiries, quotes, or returns
- Verify and communicate accurate information relating to shipment dates and delivery
- Respond to customer requests and questions about product features
- Maintain proficiency in company software including SAP and Microsoft Office
- Support outside sales efforts as needed
- Collaborate with supply chain, outside sales, and management teams
- Develop new business opportunities in heat treated steel products
- Retain and grow existing customer sales by ensuring customer satisfaction and problem resolution
- Conduct business review and technical meetings with customers
- Travel overnight up to 50%
- Present a professional image to customers
Requirements
- Bachelor's Degree or equivalent relevant experience required
- SAP experience is a plus
- Strong listening and communication skills (verbal and written)
- Effective negotiation and phone skills
- Technical expertise and product knowledge
- Problem-solving and analytical abilities
- Attention to detail
- Ability to handle difficult customers with diplomacy
- Excellent time management skills
- Team player with ability to work independently
- Desire to advance to an Outside Sales role
Benefits
- Day 1 Benefits Coverage with low cost Medical, Vision, Dental
- Day 1 Paid-time Off and Vacation
- 4.5% Company Match 401(k) plan
- $500 Annual Company-paid Lifestyle Benefit
- Competitive Compensation and Bonuses
- Company-paid Life and Disability Insurance
- Employee Stock Purchase Plan
- Training and Advancement Opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer transactionssales ordersproduct knowledgeproblem-solvinganalytical abilitiesattention to detailnegotiation skillstime management
Soft skills
listening skillscommunication skillsdiplomacyteam playerindependent work
Certifications
Bachelor's Degree