General Manager

CMC Hotels

General Manager leading daily operations and guest satisfaction at CMC Hotels. Recruiting and developing a high-performing team while driving revenue growth and compliance with brand standards.

Posted 7/23/2026full-timeCary • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in hotel operations management, financial performance analysis, and revenue growth strategies while fostering a culture of accountability and exceptional guest service. Proven ability to lead and develop high-performing teams, ensuring compliance with brand standards and enhancing community relationships.

Highest-signal resume keywords

Hotel General Manager ExperienceMarriott Brand ExperienceRevenue ManagementFinancial Performance AnalysisTeam Recruitment and Development

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

BudgetingForecastingLabor ManagementGuest SatisfactionQuality Assurance

Soft Skills

Communication SkillsRelationship BuildingProblem-SolvingDecision-MakingTeamwork

Industry Keywords

HospitalityGuest ServiceRevenue GrowthOperational ProceduresCommunity Engagement

About the role

Key responsibilities & impact

Lead daily hotel operations while ensuring exceptional guest satisfaction.
Recruit, hire, coach, and develop a high-performing leadership team.
Foster an engaging culture built on accountability, recognition, and teamwork.
Drive revenue growth while maximizing profitability.
Analyze financial performance, forecasting, labor productivity, and operating expenses.
Develop and execute strategic sales and revenue initiatives with the Director of Sales.
Ensure compliance with Marriott brand standards and company operating procedures.
Maintain outstanding quality assurance, cleanliness, and guest service scores.
Champion associate engagement, retention, and professional development.
Build strong relationships within the local community to increase hotel visibility.
Lead by example through active involvement with guests and associates.
Ensure a safe, secure, and well-maintained property.
Collaborate with corporate leadership to achieve company goals and long-term success.

Requirements

What you’ll need

Minimum of 3-5 years of hotel General Manager experience preferred.
Marriott brand experience strongly preferred.
Proven success leading hotel operations, financial performance, and guest satisfaction.
Strong understanding of revenue management, budgeting, forecasting, and labor management.
Demonstrated ability to recruit, coach, mentor, and retain exceptional teams.
Outstanding communication and relationship-building skills.
Strong problem-solving and decision-making abilities.
Passion for hospitality and creating memorable guest experiences.
Ability to work a flexible schedule including evenings, weekends, and holidays as business demands.

Benefits

Comp & perks

Competitive Salary
Quarterly Performance Incentive Program
Paid Vacation
Paid Personal Leave
Seven Paid Holidays
Blue Cross Blue Shield Medical Insurance
Dental, Vision, Life Insurance
Short-Term & Long-Term Disability
401(k) with Company Match
Paid Training & Leadership Development
Marriott Hotel Discounts Worldwide
Career Growth Opportunities Throughout Our Portfolio