HRIS Specialist

CMA CGM

HRIS Specialist administering UKG Pro and Workforce Management systems for CMA CGM, a global shipping and logistics leader. Supporting payroll, reporting, integrations, testing, compliance, and end users in Norfolk.

Posted 8/7/2026full-timeNorfolk • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $62,000 - $76,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering and optimizing UKG Pro and UKG Workforce Management applications, with a strong focus on data analysis, compliance, and HRIS support. Proficient in configuring systems, troubleshooting issues, and developing reports and dashboards to enhance workforce management processes.

Highest-signal resume keywords

UKG Pro AdministrationUKG Workforce ManagementData Analysis and ReconciliationHRIS Security AdministrationPayroll and Timekeeping Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLAdvanced Microsoft ExcelWorkforce Scheduling ConfigurationSystem ImplementationsIntegration TroubleshootingHR Processes and WorkflowsBenefits AdministrationLabor Law ComplianceWorkforce AnalyticsUser Acceptance Testing

Soft Skills

Analytical AbilitiesProblem-SolvingWritten CommunicationVerbal CommunicationOrganizational Skills

Tools & Technologies

HRISUKG ProUKG Workforce ManagementReporting ToolsDashboards

Certifications & Qualifications

High School DiplomaGEDBachelor’s Degree (Preferred)

Industry Keywords

HRISPayroll ProcessingTime and Attendance ManagementLeave ManagementCompliance Risks

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Administer, maintain, optimize, and support UKG Pro and UKG Workforce Management applications
Configure organizational structures, job codes, employee records, security roles, workflows, system tables, scheduling profiles, and user personas/security profiles
Support workforce scheduling and timekeeping processes
Troubleshoot timekeeping, attendance, leave, scheduling, and accrual issues
Create, maintain, and distribute HR, Payroll, Benefits, and Workforce Management reports
Develop dashboards and metrics for leadership and operational teams
Analyze workforce data to identify trends, process improvement opportunities, and compliance risks
Validate data accuracy between HRIS and downstream payroll systems
Participate in HRIS implementations, upgrades, and optimization projects
Gather business requirements and translate them into system solutions
Conduct configuration, unit, integration, and User Acceptance Testing
Document processes, system changes, and configuration decisions
Monitor and support inbound and outbound system integrations, file feeds, and interfaces
Identify data discrepancies and implement corrective actions
Provide Tier 2 and Tier 3 HRIS support
Train HR, Payroll, managers, and employees on HRIS and Workforce Management functionality
Develop user guides, SOPs, and training documentation
Ensure compliance with company policies and applicable federal, state, and local regulations
Maintain system security and confidentiality standards
Support internal and external audits related to HR, Payroll, and Workforce Management data

Requirements

What you’ll need

Minimum 3 years of HRIS experience
Minimum 3 years of hands-on experience with UKG Pro
Minimum 3 years of hands-on experience with UKG Workforce Management (WFM)
Experience supporting Payroll, Timekeeping, and HR operations
Experience with system implementations, upgrades, and testing
High School Diploma or GED required
Bachelor’s Degree preferred
Knowledge of UKG Pro and UKG Workforce Management administration
Knowledge of workforce scheduling and timekeeping configuration
SQL or advanced reporting tools
Advanced Microsoft Excel
Data analysis and reconciliation
HRIS security administration
Interface and integration troubleshooting
Knowledge of HR processes and workflows, payroll processing and controls, benefits administration, time and attendance management, leave management, labor law compliance, and workforce analytics
Strong analytical and problem-solving abilities
Excellent written and verbal communication skills
Ability to manage multiple priorities and projects simultaneously
Strong organizational skills and attention to detail
Customer-service mindset with the ability to support diverse stakeholders

Benefits

Comp & perks

Performance-based bonuses
Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off
Professional development opportunities
Equal opportunity employment
Alternative application methods for individuals unable to use or access the online application system