Sales Support Coordinator

CMA CGM

Sales Support Coordinator at CMA CGM responsible for pricing and sales support tasks. Engaging with customers and internal teams to ensure smooth operations and service delivery from Auckland, New Zealand.

Posted 8/3/2026full-timeAuckland • 🇳🇿 New ZealandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in pricing, quotations, and contract documentation while ensuring compliance and service excellence. Strong ability to support sales teams and manage customer inquiries in the shipping, logistics, or supply chain industry.

Highest-signal resume keywords

Sales Support ExperienceCustomer Service SkillsPricing and Quotation ManagementMicrosoft Office ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Pricing ManagementQuotation PreparationContract DocumentationAnalytical SkillsTender Submission Assistance

Soft Skills

Strong Communication SkillsRelationship-Building SkillsOrganisational SkillsCustomer-Focused Approach

Tools & Technologies

Digital PlatformsInternal Systems

Industry Keywords

Shipping IndustryLogistics IndustrySupply Chain Industry

About the role

Key responsibilities & impact

Handle pricing and quotation requests
Support the sales team with customer follow-up and digital platform assistance
Promote group services
Ensure all bookings have valid quotation references for processing
Prepare accurate pricing, quotations, and contract documentation across all trades in a timely manner
Manage customer enquiries, follow up on quotations, and assist with tender submissions
Liaise with internal teams to resolve customer, booking, pricing, and operational issues
Maintain accurate pricing, contract, and system data to ensure compliance, billing accuracy, and service excellence

Requirements

What you’ll need

Experience in sales support, customer service, or the shipping, logistics, or supply chain industry.
Strong communication and relationship-building skills with a customer-focused approach.
Excellent organisational skills with the ability to manage multiple priorities and meet deadlines.
High attention to detail and strong analytical skills when managing pricing, quotations, and contracts.
Proficiency in Microsoft Office and the ability to quickly learn internal systems and digital platforms.
Applicants must have full working rights in New Zealand.

Benefits

Comp & perks

Study leave and study reimbursement
Flexible working options
Life Insurance benefits along with subsidized Health Insurance
Complimentary Birthday Leave
Employee Wellbeing Support – Mental, cultural, financial, and health resources, including TELUS Health
Opportunity to participate in volunteer initiatives
Access to 3000+ learning resources and courses
Opportunity for career development in Asia Pacific, Europe and other office locations globally