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About the role
Key responsibilities & impact- Manage bookings, including virtual carrier bookings, and maintain related data in OPTIM.
- Coordinate carrier allocations across trade lanes in line with negotiated agreements for FAK, NVOCC, and NAC Basket contracts.
- Instruct origin agents on the contracts to use once cargo delivery dates are confirmed.
- Develop and maintain allocation cards using the DMP OPTIM tool.
- Coordinate daily with carriers and monitor service performance.
- Manage space and equipment release with carriers.
- Analyze deviation reports and provide feedback to carriers.
- Create and maintain reporting to improve visibility on contract usage and capacity optimization.
- Build strong relationships with other TPC teams across regions, including Asia and the Americas.
- Drive continuous improvement initiatives to reduce manual workload and email volume.
- Monitor process compliance and contribute to reducing shortfalls.
- Improve schedule visibility across carriers.
- Communicate with the European network through regional teams and agencies.
- Assess operational needs and monitor performance across stakeholders.
- Maintain proactive communication through network alerts to highlight opportunities or issues.
- Lead or support conference calls with stakeholders when appropriate.
Requirements
What you’ll need- Undergraduate degree in Transport and Logistics or a related field.
- 3 to 5 years of experience in transport and logistics.
- Fluency in English
- Intermediate to advanced command of Microsoft Word, Excel, and PowerPoint.
- Strong organizational skills and ability to work autonomously.
- Excellent interpersonal skills with a dynamic and collaborative approach.
- Comfortable working with numbers and data.
Benefits
Comp & perks- A Competitive Compensation Package
- Comprehensive Health & Dental Benefits
- Professional Development Opportunities
- Continuing Education
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysiscapacity optimizationcontract managementperformance monitoringreportingdeviation analysisbooking managementallocation managementprocess compliancelogistics management
Soft Skills
organizational skillsinterpersonal skillscollaborative approachautonomous workcommunication skillsrelationship buildingcontinuous improvement mindsetproblem-solvingstakeholder managementdynamic approach
Certifications
Undergraduate degree in Transport and Logistics