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Sales Development Professional
CMA CGMSales Professional at CMA CGM optimizing loading capacity and ensuring customer satisfaction in a logistics environment. Identifying market opportunities and providing tailored solutions for clients.
About the role
Key responsibilities & impact- Participating in establishing the Commercial actions plan
- Plan and conduct phone calls mostly & commercial visits as per agency sales’ segmentation
- Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal & CEVA)
- Identify the commercial market opportunities, develop market shares and/or improve outcomes according to commercial strategy
- Update commercial data and customer feedback in CRM (Opportunities, lead, contacts)
- Reach their targets in SVPC (Sales visits Phone Calls) and qualitative targets monitored in Analytics
- Relay pricing requests from customers to Sales Support
- Relay other requests from customers to Customer Care
- Each team can specialize in a specific type of customer (FFW / BCO) or import/export (for customers doing both, keep one sales doing import and export), by localization, by commodity, or by trade specificity (e.g., X-trade)
Requirements
What you’ll need- Bachelor’s degree in Business, Marketing, Logistics, or related field (preferred)
- Minimum of 3 years of experience in sales, preferably within the shipping, logistics, or transportation industry
- Proven track record of achieving sales targets and building strong customer relationships
- Strong knowledge of shipping, logistics, transport services, port/country regulations, legal and customs regulations and market practice
- Strong communication, negotiation, and presentation skills
- Ability to understand customer needs and offer solutions that align with their objectives
- Self-motivated, goal-oriented, and able to work independently
- Fluency in English is a plus
Benefits
Comp & perks- Health insurance
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salescustomer relationship managementmarket analysisnegotiationpresentationdata analysiscommercial strategye-commercelogisticstransport services
Soft Skills
communicationself-motivatedgoal-orientedindependent workcustomer needs understanding
Certifications
Bachelor’s degree in BusinessBachelor’s degree in MarketingBachelor’s degree in Logistics