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About the role
Key responsibilities & impact- Reporting directly to the Chief Commercial Office (CCO), the Sales Manager leads and guides the sales team to achieve volume and revenue targets and exceed customer expectations
- Develop and execute sales strategies, provide coaching and support to sales representatives, and collaborate with other departments to ensure the company's products or services are effectively positioned in the market
- Driving sales/commercial team to achieve upward performance from their respective clients in terms of volume support and revenue generation
- Communicate trade strategies, pricing frameworks, and product changes clearly and timely to commercial teams
- Coach and manage sales team through regular meetings and joint visits/calls with sales staff
- Make sure the team is fully able to sell maritime and non-maritime products as per CMA CGM strategy
- Develop and maintain business action plan & objectives, implement management tools
- Follow up on team performance through the corporate dashboards and propose corrective measures if necessary
- Demonstrate effective leadership by setting clear expectations, holding regular 1-to-1s, and coaching team members towards performance improvement
- Take ownership of results, escalates issues early, and follows up on commitments
- Visit new and existing customers regularly to develop and maintain strong, long-term business relationships
- Identify, prospect, and secure new customers across key trade lanes and verticals (importers, exporters, NVOCCs, freight forwarders, BCOs)
- Promote non-maritime value-added services (VAS) to existing and potential customers
Requirements
What you’ll need- Diploma or Degree in any discipline with 7 years of working experience in commercial role in shipping and logistics industry
- In-depth knowledge of Malaysia's logistics and supply chain landscape with proven track record of driving business growth
- Sales technique expertise with excellent negotiation, communication, and interpersonal skills and ability to build and maintain relationships with diverse stakeholders
- Management skills, and ability to manage stress through challenging situations
- Must be able to prioritize work effectively and manage time efficiently
- Highly motivated, result oriented individual with analytical skills
- Analytical mindset with ability to use data to drive decision making
- Qualitative output reporting and timeliness on providing inputs
- Be proficient in Microsoft office such as PowerPoint, Excel, etc
- Willing to travel and have own transport
- Fluent in spoken and written English, Chinese and Bahasa
Benefits
Comp & perks- Committed to the energy transition in shipping
- Pioneer in the use of alternative fuels
- Humanitarian actions by mobilizing shipping and logistics expertise
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales strategiesnegotiationanalytical skillsqualitative output reportingdata-driven decision makingtime managementcoachingcustomer relationship managementperformance improvementbusiness growth
Soft Skills
leadershipcommunicationinterpersonal skillsstress managementprioritizationmotivationresult orientationrelationship buildingcollaborationproblem-solving
Certifications
DiplomaDegree
