Implementation Engineer

CMA CGM

Implementation Engineer defining operational workflows, documenting processes, and supporting system design for Manhattan WMS/OMS. Collaborating with teams to ensure successful deployment and long-term adoption.

Posted 5/7/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Define and map operational workflows for warehouse and order management functions.
Translate operational requirements into Manhattan Active system behaviors and functional specifications.
Create detailed process documentation and Standard Operating Procedures (SOPs).
Partner with Super Users to co-develop System Work Instructions used during training and post-go-live support.
Provide business input to configuration and development teams during implementation phases.
Validate system behavior against business requirements through QA and UAT processes.
Act as an advisor to operational and customer teams during deployment execution.
Work hand-in-hand with Super Users, Deployment Managers, and Training teams to align process and system documentation.
Serve as a knowledge resource for Manhattan platform capabilities and best practices.
Identify process optimization opportunities through data, observation, and feedback.

Requirements

What you’ll need

Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics, or a related field.
4–6 years of experience in warehouse or order management process design and implementation.
Strong familiarity with Manhattan WMS and/or OMS platforms.
Experience working in 3PL, distribution, or fulfillment environments required.
Experience in cross-functional deployment teams preferred.

Benefits

Comp & perks

Health insurance
Dental coverage
Vision coverage
Life insurance
Short- and long-term disability coverage
Employee assistance plan
401(k) with company match
PTO
Paid holidays
Tuition reimbursement program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational workflowsprocess documentationStandard Operating ProceduresSystem Work InstructionsQA processesUAT processesprocess optimizationfunctional specificationsdata analysisimplementation phases

Soft Skills

collaborationadvisorycommunicationtrainingproblem-solvingfeedback incorporationalignmentresourcefulnessteamworkleadership

Certifications

Bachelor’s degree in Industrial EngineeringBachelor’s degree in Supply ChainBachelor’s degree in Logistics