IT Analyst I

CMA CGM

IT Analyst responsible for conducting business analysis and project planning at CEVA Logistics. Involved in software, processes, and system configuration to improve business operations.

Posted 4/29/2026full-timeLebanon • Tennessee • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for conducting business analysis related to software, processes, or design for project planning
Perform routine analysis, process design, or system configuration, development, testing implementation, and/or support of applications
Document business requirements and write specifications for applications customizations
Develop data flow, formulas, and methods supplying relative illustrative charts, tables, diagrams, and procedural statements
Communicate with customers regarding applications related problems
Ensure the availability, quality, and integrity of information
Document and monitor service level agreements as requested
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree in Information Technology or related field
Two years of experience in business analysis for an IT organization
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Proficient in Microsoft Office, internet, and related job specific software applications
Strong IT background and experience in application(s) issues resolution
Technical support and troubleshooting experience with computer hardware and Windows desktop technology
Ability to develop and document processes and procedures
Ability to communicate complex situations quickly and clearly to people with a variety of technical skills.

Benefits

Comp & perks

Competitive Paid Time Off
401(k)
Health insurance
Discounts on gym memberships
Diverse range of retail, travel, car and hospitality brands discounts
Pet insurance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysisprocess designsystem configurationapplication developmenttestingdata flow developmenttechnical supporttroubleshootingdocumentationservice level agreements

Soft Skills

communicationanalytical skillsproblem-solvingorganizational skillsability to interpret technical proceduresability to document processesability to communicate complex situations

Certifications

Bachelor’s Degree in Information Technology