Customer Service Apprentice

CMA CGM

. Monitor and validate military and explosive cargo bookings: checking regulations, collecting required documentation, and obtaining loading/discharge approvals from vessel owners, ship managers, and local authorities .

Posted 4/21/2026internshipMarseille • 🇫🇷 FranceEntry LevelWebsite

About the role

Key responsibilities & impact

Monitor and validate military and explosive cargo bookings: checking regulations, collecting required documentation, and obtaining loading/discharge approvals from vessel owners, ship managers, and local authorities
Create and maintain product sheets for local agents to standardize procedures and efficiently address their queries
Take part in webinars with local agents and keep port restriction files up to date, ensuring the team has reliable operational information
Manage a high volume of Excel files (multi-booking tracking, multiple stakeholders) and communicate daily in English with contacts worldwide, including our GBS team based in India

Requirements

What you’ll need

Currently completing a Bachelor's or Master's degree
Proficient in Excel: pivot tables, VLOOKUP…
Prior internship experience using these tools is a strong plus
Good level of English, both spoken and written
Curious, organized, and resilient: able to juggle multiple priorities, track many files, and push for answers
Comfortable picking up the phone, following up, and escalating when needed: a proactive mindset is key in this role

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account CMA CGM Website LinkedIn All Job Openings 10,000+ employees Founded 1978 🚗 Transport Transport
Logistics
Shipping CMA CGM is a global leader in shipping and logistics, serving over 420 ports around the world on five continents. The company, led by Rodolphe Saadé, continually innovates to provide a wide range of efficient shipping, land, air, and logistics solutions. With a commitment to sustainability and a target to become Net Zero Carbon by 2050, CMA CGM is also active in humanitarian efforts through the CMA CGM Foundation. The group operates in 160 countries, employs more than 155,000 people, and includes subsidiaries such as CEVA Logistics, a world leader in logistics, and CMA CGM AIR CARGO. Customer Service Apprentice 🔥 24 minutes ago 🏢 Marseille – Onsite 👨‍🎓 Internship ⚪️ Entry-level 💝 Customer Support 🗣️🇫🇷 French Required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Monitor and validate military and explosive cargo bookings: checking regulations, collecting required documentation, and obtaining loading/discharge approvals from vessel owners, ship managers, and local authorities
Create and maintain product sheets for local agents to standardize procedures and efficiently address their queries
Take part in webinars with local agents and keep port restriction files up to date, ensuring the team has reliable operational information
Manage a high volume of Excel files (multi-booking tracking, multiple stakeholders) and communicate daily in English with contacts worldwide, including our GBS team based in India 🎯 Requirements
Currently completing a Bachelor's or Master's degree
Proficient in Excel: pivot tables, VLOOKUP…
Prior internship experience using these tools is a strong plus
Good level of English, both spoken and written
Curious, organized, and resilient: able to juggle multiple priorities, track many files, and push for answers
Comfortable picking up the phone, following up, and escalating when needed: a proactive mindset is key in this role Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

Excelpivot tablesVLOOKUP

Soft Skills

curiousorganizedresilientproactivecommunication

Certifications

Bachelor's degreeMaster's degree