Global Key Account Management Specialist

CMA CGM

Global Key Account Management Specialist at CMA CGM, focusing on strategic global accounts across Europe. Building customer relationships and delivering tailored logistics solutions in a dynamic environment.

Posted 4/21/2026full-timeBilbao • 🇪🇸 SpainMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own and grow the CMA SSL INEUR Global Account customer base in Europe, focusing on large BCOs (Beneficial Cargo Owners) and strategic manufacturers/shippers
Build and maintain long-term customer relationships, becoming their trusted logistics partner
Drive client engagement through regular visits, insights, and value-driven dialogue — turning relationships into partnerships
Collaborate across the entire CMA CGM global network, from agency and pricing to operations and trade
Lead the way in identifying new business opportunities and delivering tailor-made solutions
Drive performance through strategic account planning, pricing influence, and data-backed decision-making
Partner closely with Tender, Sales & Cargo Teams to support new service development and win major projects
Deliver excellence from prospecting to closure — with full accountability on volumes, revenue, and client satisfaction
Represent CMA CGM at key industry events, contributing to our marketing and brand presence
Achieve and exceed sales targets and budgets
Continuously enhance market knowledge and share updates for ongoing growth

Requirements

What you’ll need

Self-starter with strong ownership mindset
Charismatic communicator with a flair for relationship-building and strategic questioning
Natural problem-solver who thrives in fast-paced, cross-cultural environments
Emotionally intelligent, resilient, and energized by new challenges
Strong negotiator and closer, committed to reaching balanced, win-win solutions
Comfortable presenting across diverse formats and audiences
Highly adaptable — able to handle pressure, complexity, and transformation
Experience in frontline sales, B2B account development, or consultative selling
Background in shipping/logistics or complex supply chain environments
Strong grasp of sales cycles, data analysis, and CRM reporting
Familiar with tenders, revenue tracking, and market share strategies
Comfortable with systems for customer data, forecasts, and insights
Degree-level education in Business, Logistics, or related disciplines
Strong command of English (and ideally one additional European language).

Benefits

Comp & perks

Opportunities for growth in a global company
Collaborative environment with skilled professionals

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B account developmentconsultative sellingdata analysisCRM reportingsales cyclesrevenue trackingmarket share strategiesstrategic account planningpricing influencetailor-made solutions

Soft Skills

ownership mindsetrelationship-buildingstrategic questioningproblem-solvingemotional intelligenceresiliencenegotiationpresentation skillsadaptabilitycommunication