Hull & Machinery Claims Specialist/Manager – APAC
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Singapore • Singapore
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About the role
- Handle hull and machinery (H&M) and crew claims, ensuring timely and accurate processing.
- Manage large-scale vessel casualties, such as fire, grounding, etc. and cases giving rise to General Average or salvage incidents.
- Follow through on claims, identifying responsible third parties, causation investigation and conclude recovery with minimal impact on operations and markets.
- Manage H&M, P&I (Protection and Indemnity), and other insurance covers for the company's fleet.
- File all claims with relevant insurers promptly and ensure proper coordination with insurers for processing marine claims (hull, cargo, crew, and related P&I claims).
- Conclude settlements and recoveries on the best possible terms.
- Pursue and follow up on claims recovery from insurers.
- Conduct claims and system training as required.
- Support the Deputy General Counsel in coordinating claims responses during major incidents and quarterly reporting.
- Provide advice to various stakeholders on emerging situations.
- Appoint, instruct, and manage lawyers for legal proceedings and major incidents when necessary.
- Assist in handling arbitrations, mediations, and litigations, maintaining updated records of all claims and their status.
Requirements
- Bachelor's degree in Maritime Law, Maritime Legal Studies, or Marine Insurance preferred
- 6-8 years of relevant marine insurance and claims experience in claims management with shipowners, ship managers, or P&I Clubs and their correspondents.
- Strong knowledge of maritime laws and conventions related to cargo liabilities.
- Hands-on individual with excellent communication skills and proven supervisory abilities.
- In-depth knowledge of the container liner industry is preferred.
- Resilient with a sense of urgency and the ability to work well under demanding timelines.
- Proficiency in business applications and IT tools such as SAP, Excel, Microsoft, etc.
Benefits
- Occasional business travel may be required
- A part of the weekend emergency duty roster
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementmarine insurancehull and machinery claimsP&I claimscausation investigationsettlementsarbitrationsmediationslitigationscargo liabilities
Soft Skills
communication skillssupervisory abilitiesresiliencesense of urgencyability to work under pressure
Certifications
Bachelor's degree in Maritime LawBachelor's degree in Maritime Legal StudiesBachelor's degree in Marine Insurance