CMA CGM

Senior Vice President, Global Sales

CMA CGM

full-time

Posted on:

Location Type: Office

Location: East Rutherford • New Jersey • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $218,900 - $284,600 per year

Job Level

Senior

About the role

  • Account Strategy and Value Proposition
  • Develop and implement growth strategies and budgets for each account in collaboration with Vertical Managers.
  • Monitor industry trends, transformations, and evolutions to identify and capitalize on emerging business opportunities with the support of the Head of Vertical.
  • Communicate account developments to top management and contribute to the creation of innovative value propositions.
  • Business Development
  • Oversee a global portfolio of Strategic Accounts (SA) and Large Accounts (L) across all trades and brands.
  • Build comprehensive account plans for each customer within the portfolio.
  • Conduct commercial visits to promote the full suite of CMA CGM group services and products (Lines, VAS, Reefer, etc.).
  • Develop strategic partnerships with customers, expand the commercial network, and deepen expertise in customer-specific needs.
  • Enhance the group’s competitive advantage by providing market feedback on rates, competition, and conditions.
  • Manage tender processes with support from the Global Business Services (GBS) team.
  • Act as a liaison for pricing requests (via GBS) and operational needs (via Customer Care).
  • Performance Management and Customer Satisfaction
  • Ensure account performance aligns with customer awards and responds effectively to market changes.
  • Identify and implement process improvements to enhance customer satisfaction.
  • Coordinate with internal stakeholders (legal, lines, customer care, agencies) to safeguard customer interests.
  • Communicate and execute operational improvements to boost customer satisfaction and efficiency.
  • Achieve commercial KPIs related to volume, revenue and customer interactions, while leveraging Group tools to provide visibility to management.

Requirements

  • Bachelor's degree required; Master's degree preferred
  • 15 Years of sales & shipping industry experience
  • Proven track record in strategic account management, business development, and leadership roles.
  • Strong understanding of global markets, industry trends, and customer-centric approaches.
  • Exceptional communication and relationship-building skills.
  • Ability to manage and motivate cross-functional teams across diverse geographies.
  • Analytical mindset with the ability to translate market feedback into actionable strategies.
Benefits
  • Performance-based bonuses
  • Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic account managementbusiness developmentperformance managementprocess improvementscommercial KPIsmarket analysisbudget developmentaccount planningtender processescustomer satisfaction
Soft Skills
communication skillsrelationship-buildingleadershipcross-functional team managementanalytical mindsetcustomer-centric approachcollaborationinnovationmotivationstakeholder coordination
Certifications
Bachelor's degreeMaster's degree