Business Solutions and Pricing Manager
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Dublin • Ireland
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About the role
- Support healthcare customers with business solutions, including EDI, automated reporting and digital tools
- Manage healthcare pricing activity, including ad‑hoc requests and RFQs/RFIs, acting as the point of contact for global tenders linked to Irish customers
- Conduct lane risk assessments, identifying operational and compliance risks and implementing mitigation plans
- Lead new business implementations, ensuring seamless onboarding and operational readiness
- Build and maintain strong relationships with airlines, cold chain solution providers and tools suppliers, aligned to global contracts
- Drive customer service improvements, including CAPA management and performance reviews
- Own customer SOPs and ensure operations teams are trained on new or evolving requirements
- Partner closely with Quality teams and the Responsible Person to ensure full regulatory compliance across all healthcare shipments
Requirements
- Strong experience in freight forwarding or logistics, with a clear focus on healthcare logistics
- In‑depth knowledge of cold chain solutions, regulatory compliance and healthcare customer requirements
- Experience working with airlines and temperature controlled tools or solution providers
- Strong analytical and problem solving capability with a customer centric mindset
- Excellent communication and stakeholder management skills
- Ability to work effectively in a matrix, cross functional environment
- Excellent influencing and problem solving skills
- A passion for quality, compliance and continuous improvement
Benefits
- competitive annual leave entitlement with a fantastic holiday buy scheme
- pension and life assurance
- access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
freight forwardinglogisticscold chain solutionsregulatory compliancecustomer requirementsanalytical skillsproblem solvingcustomer service improvementsCAPA managementSOP management
Soft Skills
communication skillsstakeholder managementcustomer centric mindsetinfluencing skillscontinuous improvementrelationship buildingcross functional collaborationoperational readinessleadershiptraining