Sales Development Specialist
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Nairobi • Kenya
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About the role
- Establish and nurture relationships with new prospects and customers to secure contracts and expand the client base.
- Manage the entire sales cycle from initial engagement through to closing deals.
- Build and maintain a robust sales pipeline to consistently meet or exceed sales targets.
- Prospect for potential clients using direct methods (e.g., cold calling, face-to-face meetings) and indirect methods (e.g., networking).
- Deliver accurate sales forecasts and projections over relevant time periods.
- Conduct compelling sales presentations and submit opportunities, activity reports, and performance metrics to leadership.
- Develop and maintain in-depth knowledge of the company’s products, services, and operations.
- Collaborate regularly with station and operations managers to ensure customer needs are met effectively.
- Schedule and execute a set number of face-to-face sales visits as directed by the Business Development Manager.
- Record sales call information in the designated CRM system (e.g., Cview) and submit sales reports as may be required.
- Maintain a portfolio of target accounts and demonstrate consistent progress toward closing sales.
- Meet or exceed defined sales quotas and performance thresholds.
- Foster a collaborative team-selling environment by working closely with sales and operational staff.
- Ensure timely resolution of overdue accounts and adherence to client credit terms.
- Perform additional duties as assigned by management.
Requirements
- Bachelor’s degree in business administration is required; a master’s degree or relevant certification is a plus.
- Minimum of 3-5 years of experience as in business development – Field sales professional in the logistics industry
- Industry knowledge, including supply chain processes, customs regulations, and emerging trends like e-commerce logistics, is essential.
- Strong interpersonal skills help build client relationships, while strategic thinking aids in identifying growth opportunities and solving challenges.
- Soft skills like adaptability and time management are critical in this dynamic field.
- Certifications and knowledge of sustainability or digital transformation can provide an added advantage.
Benefits
- Competitive benefits package
- Opportunities for career growth
- Supportive work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales cycle managementsales forecastingsales presentationsCRM systemsperformance metricsclient relationship managementpipeline managementcontract negotiationfield salesbusiness development
Soft Skills
interpersonal skillsstrategic thinkingadaptabilitytime managementcollaborationproblem-solvingcommunicationcustomer serviceteamworkrelationship building
Certifications
Bachelor’s degree in business administrationMaster’s degreerelevant certificationsustainability knowledgedigital transformation knowledge