CMA CGM

Customer Success Specialist

CMA CGM

full-time

Posted on:

Location Type: Office

Location: Miami • Florida • United States

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Salary

💰 $59,736 - $74,670 per year

About the role

  • Manage complete daily, weekly, and monthly reporting requirements for performance, compliance and invoicing
  • Perform a variety of calculations, analyses and audits of financial and operational results
  • Analyze operational or transportation details to identify potential areas for improvement, savings or efficiency
  • Oversee data integrity - review, classify, audit and record information within the appropriate systems or files
  • Ensure processes and operations comply with applicable laws, rules and regulations
  • Develop metrics and goals for programs, present information to customers or leaders
  • Review operational claims, failures or damages, perform root cause and other reviews
  • Assist with reviewing and responding to customer requests

Requirements

  • Bachelor’s Degree in Transportation, Operations or Supply Chain Management or equivalent education and experience
  • Master’s Degree in related field preferred
  • Less than one year related experience required
  • Professional certification may be required in some areas
  • Ability to develop analytics, reports and communications related to transportation and logistics
  • Awareness of common systems and databases used for transportation and logistics management
  • Capable of identifying areas to drive efficiency and operational effectiveness
Benefits
  • health insurance
  • 401(k)
  • competitive Paid Time Off
  • discounts on gym memberships
  • discounts on a diverse range of retail, travel, car and hospitality brands
  • pet insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisfinancial analysisoperational analysisreportingauditingmetrics developmentroot cause analysiscalculations
Soft Skills
communicationproblem-solvinganalytical thinkingattention to detail
Certifications
professional certification