CMA CGM

Sales Success Representative

CMA CGM

full-time

Posted on:

Location Type: Office

Location: Hamburg • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • Support our Outside and Inside Sales Representatives in day-to-day matters
  • Coordinate and assist internal and external stakeholders in resolving and clarifying disputes
  • Continuously develop and maintain existing customer relationships
  • Handle customer inquiries regarding existing quotations
  • Support rate negotiations
  • Maintain our customer database
  • Prepare cost calculations, create quotations and upload them into our internal systems
  • Create presentations and statistics for performance monitoring
  • Participate in customer visits together with Outside Sales Representatives when required

Requirements

  • Vocational training or a subject-specific degree in shipping or logistics, or a comparable qualification
  • Practical experience in shipping
  • Ideally, initial experience in sales support
  • Good decision-making and judgement skills
  • Strong communication skills and customer orientation
  • Good negotiation skills
  • Very good German and English skills, both written and spoken
  • Confident user of common software
Benefits
  • Permanent employment contract: we want you to feel comfortable with us for the long term
  • Varied tasks in a pleasant working environment
  • Company supplementary health insurance and company pension scheme
  • Cashless meal allowance in the form of Pluxee restaurant passes
  • Flexible working hours model with time tracking
  • Extensive training opportunities of your choice via our e‑learning platform
  • Employer contribution to public transportation (HVV ProfiTicket)
  • Bicycle leasing with CMA CGM & BusinessBike
  • Employee offers and discounts across many areas (e.g., travel, events, everyday household appliances)
  • Hiring bonus as part of an employee referral program
  • Option for mobile working (one day per week)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
cost calculationsquotation creationcustomer database managementperformance monitoring
Soft skills
decision-makingjudgementcommunicationcustomer orientationnegotiation
Certifications
vocational training in shippingdegree in logistics