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About the role
Key responsibilities & impact- Quickly assess Clutch's legal tech stack — including our CLM platform and trust center — and identify early improvements
- Independently manage due diligence requests from vendors and credit union partners, applying your existing experience to respond accurately and with sound judgment
- Build relationships across the organization to understand where information lives and who owns it
- Own contract intake and tracking in the CLM from day one, bringing structure and process rigor to an existing system
- Independently manage due diligence requests, exercising sound judgment about what to share and when to escalate
- Take ownership of trust center maintenance, keeping documents current, and tracking renewal deadlines
- Actively support the sales team during contract redline reviews by identifying issues and flagging concerns
- Develop working familiarity with the regulatory and compliance environment relevant to our credit union partners
- Proactively monitor contract and compliance document expiration dates and own the deadline-tracking process end-to-end
- Help identify and implement process improvements that make the legal team more efficient
- Serve as a knowledgeable, trusted resource for internal teams on legal operations and contract-related questions
- Take on greater ownership of cross-functional legal projects with increased autonomy.
Requirements
What you’ll need- 5–7 years of experience in legal operations, paralegal work, or in-house legal support
- A natural curiosity and bias toward action — you don't stay in your lane when you can see a broader problem, and you adapt quickly when the work evolves around you
- Customer service experience demonstrating responsiveness and a problem-solving mindset; prior experience in a law firm, start-up, or fintech company strongly preferred
- Bachelor's degree required
- Familiarity with how credit unions operate, including the regulatory and compliance environment they work within
- Experience with corporate governance preferred — background in board support, entity management, or compliance documentation is a plus
- Proficiency with Google Suite, Microsoft Office, and standard business productivity tools
- Hands-on experience managing a contract lifecycle management (CLM) platform
- Experience handling confidential information with discretion and professionalism
- Ability to triage incoming requests and apply sound judgment about when to act independently vs. escalate to legal leadership
- Openness to using AI tools to streamline and accelerate your work.
Benefits
Comp & perks- Remote Flexibility: Enjoy the freedom of remote work from anywhere, balancing life and career seamlessly.
- Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations, fostering teamwork and fresh ideas.
- Paid Time Off: Enjoy flexible PTO days yearly for relaxation and rejuvenation.
- Stock Options: Joining us means having a stake in our success, so you'll receive stock options as part of your compensation package.
- Home Office Setup: Create your ideal workspace with a dedicated budget for home office essentials.
- Work Trip Budget: Grow personally and professionally with a budget for work-related trips and co-working.
- Health Coverage: Prioritize your well-being with comprehensive health and dental insurance plans.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
legal operationscontract lifecycle management (CLM)due diligencecorporate governancecompliance documentationentity managementcontract trackingprocess improvementconfidential information handlingregulatory compliance
Soft Skills
problem-solvingcustomer serviceadaptabilitysound judgmentrelationship buildingownershipproactive monitoringtrustworthinessresponsivenesscuriosity