Revenue Operations Lead

Clutch

. Diagnose bottlenecks and inefficiencies across the full revenue funnel (New Business, Account Management, and Customer Success) and build automated or AI-augmented solutions to address functional gaps.

Posted 5/2/2026full-timeWashington • Washington • 🇺🇸 United StatesSenior💰 $100,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Diagnose bottlenecks and inefficiencies across the full revenue funnel (New Business, Account Management, and Customer Success) and build automated or AI-augmented solutions to address functional gaps.
Partner with Revenue, Marketing, Customer Success, Finance, and other teams to independently scope and build processes, automations, and AI-augmented workflows that meet cross-functional goals
Ensure CRM data is accurate, up-to-date, and used to its fullest potential to support customer journey management, drive sales, and enable AI integrations
Enhance and maintain deal automation in HubSpot, including approval workflows, pricing/discount logic, and contract/renewal infrastructure, to reduce sales cycle friction and improve data integrity
Build standardized reports and dashboards in HubSpot and Google Sheets to track key performance metrics, support sales forecasting and quota-setting cycles, and surface actionable insights for the revenue team
Keep abreast of AI and GTM tool updates and develop ideas on how our tools should evolve to meet stakeholder and customer needs
By the end of your first 6 months, you'll have: Independently scoped and shipped 3–5 cross-functional Rev Ops projects end-to-end, Become a trusted owner of at least one Rev Ops domain — partners in Revenue, Marketing, or CS come to you directly rather than escalating to your manager, Built and deployed at least one AI-augmented workflow or agentic automation that's now depended on by our Revenue team, Autonomously defined the majority of tasks on your monthly OKRs

Requirements

What you’ll need

Minimum 3+ years of experience in GTM Operations (Sales Ops or Revenue Ops)
Proficient in AI tools such as Claude, OpenClaw, Gumloop, or similar
Proficient automation tools such as Retool, Google App Scripts, Zapier, Make, or similar
Proficient in data manipulation and report building in Excel or Google Sheets
Proficient in project management tools such as Asana, Trello, or similar
Experience developing, documenting, and troubleshooting complex workflows or challenges in a CRM
Demonstrated analytical skills, attention to detail, and quality assurance
Strong organizational, written, and verbal communication skills, with the ability to clearly articulate outcomes, impacts, and roadblocks
Track record of working cross-functionally to identify new projects and scoping project steps to ensure on-time completion
Nice to Haves: Progress toward or completion of HubSpot certifications, Experience supporting sales commission processes and territory management

Benefits

Comp & perks

401(k) up to 5% Match, 100% Immediate Vesting
Cigna Medical, Dental & Vision
Life Insurance
Short-Term and Long-Term Disability Benefits
Fertility Benefits
ComPsych Employee Assistance Program, Ginger Mental Health Benefits, and Talkspace On-Demand Mental Health Benefits
Commuter Benefits
Paid Time Off: 15 vacation days, 12 holidays, 3 flexible holidays, 2 community service days, 2 mental health days
While working in the office: well-stocked pantry, fridge, and bi-weekly catered lunches
Structured Learning and Development Opportunities
Business Casual Work Environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

GTM OperationsAI toolsautomation toolsdata manipulationreport buildingproject managementworkflow developmenttroubleshootingquality assurancesales commission processes

Soft Skills

analytical skillsattention to detailorganizational skillswritten communicationverbal communicationcross-functional collaborationproject scopingarticulating outcomesidentifying new projectstime management

Certifications

HubSpot certifications