FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Ensuring the operational effectiveness of Clutch’s engagement with new and existing customers
- Maximizing customer visibility and ROI on Clutch through platform insights
- Standardizing service delivery and driving execution of customer retention strategies
- Contributing to the continuous optimization of onboarding, support, and lifecycle management processes
- Providing technical guidance in onboarding workflows
- Overseeing the resolution of high-complexity customer issues
- Delivering structured mentorship to Customer Success team members
Requirements
What you’ll need- Bachelor’s Degree in Marketing, Business Administration, or closely related field
- 10 months of employment experience in marketing
- Ability to work a hybrid schedule in the DC office
Benefits
Comp & perks- 401(k) up to 5% Match, 100% Immediate Vesting
- Cigna Medical, Dental & Vision
- Life Insurance
- Short-Term and Long-Term Disability Benefits
- Fertility Benefits
- ComPsych Employee Assistance Program, Ginger Mental Health Benefits, and Talk Space On-Demand Mental Health Benefits
- Commuter Benefits
- Paid Time Off 15 vacation days, 12 holidays, 3 flexible holidays, 2 community service days, 2 mental health days
- Well-stocked pantry, fridge, and bi-weekly catered lunches while in the office
- Structured Learning and Development Opportunities
- Business Casual Work Environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
operational effectivenesscustomer retention strategiestechnical guidancementorship
Certifications
Bachelor’s Degree in MarketingBachelor’s Degree in Business Administration