Sales Engineer
Cludo
full-time
Posted on:
Location Type: Hybrid
Location: Minneapolis • Minnesota • United States
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Tech Stack
About the role
- Lead technical discovery and product demonstrations with Sales
- Design and configure realistic demos using customer data and site structures, including generative AI and future agentic experiences
- Guide customers and partners on crawler setup, data structure, metadata, and field management
- Support integrations with CMS platforms, JavaScript-based sites, and APIs
- Explain and position Cludo’s AI features (AI summaries, AI chat) grounded in search and RAG principles
- Help customers optimize relevancy through boosting, rankings, synonyms, facets, and filters
- Troubleshoot indexing, crawling, and performance issues during trials and early onboarding
- Address technical feasibility questions (security, multilingual sites, gated content, firewalls)
- Enable partners through technical training and implementation guidance
- Act as the voice of the customer to Product, sharing patterns, gaps, and opportunities
- Have a front-row seat to (and leading role in shaping) what the future of the web looks like!
Requirements
- 2+ years in a technical, customer-facing SaaS role (Solutions Engineer, Sales Engineer, Technical Consultant, etc.)
- Experience explaining complex systems in clear, practical terms
- Strong understanding of how data quality and configuration affect search and AI outcomes
- Hands-on experience with:
- Website crawling and content extraction
- HTML and CSS
- JavaScript-based integrations
- APIs and custom front-end implementations
- UX-minded with strong attention to detail
- Comfortable working across Sales, Product, Partners, and Customer Success
Benefits
- 100% employer-paid medical, vision, life, and long-term disability
- 50% paid dental and dependent medical/dental coverage
- 4 weeks PTO + 10 paid holidays
- 401(k) with 6% dollar-for-dollar match, immediate vesting
- Unlimited sick time + family care days
- 12 weeks paid parental leave
- Remote, in-office, and hybrid flexibility
- Casual and collaborative office environment with parking, lunch, and snacks included when you're in!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
website crawlingcontent extractionHTMLCSSJavaScriptAPIsdata qualityconfigurationAI featuressearch principles
Soft skills
customer-facingcommunicationtechnical trainingproblem-solvingattention to detailcollaborationguidancecustomer advocacyexplanation of complex systemsoptimizing relevancy