LTL Operations Specialist

CloudTrucks

LTL Operations Specialist managing daily LTL shipments and documentation for a virtual trucking carrier. Ensuring accurate tracking, resolving issues proactively, and optimizing processes.

Posted 5/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $45,000 - $50,000 per yearWebsite

About the role

Key responsibilities & impact

Coordinate and manage daily LTL shipments, including scheduling pickups and deliveries
Track and trace shipments, providing updates to customers and internal stakeholders
Monitor shipment performance and proactively resolve service failures before they impact customers.
Resolve exceptions such as delays, damages, or lost freight in a timely manner
Ensure accurate documentation, including bills of lading, proof of delivery, and other inspection documents when applicable
Audit carrier invoices for accuracy, identify discrepancies, and file billing disputes to ensure proper cost recovery.
Assist in process improvement initiatives and system optimizations

Requirements

What you’ll need

3+ years of experience in LTL Freight, logistics, or transportation operations
Strong understanding of LTL carrier networks, pricing structures, and service levels
Proficiency in transportation management systems (TMS) and Google Workspace
Excellent problem solving skills
Excellent communication skills — able to present data and recommendations to senior leadership clearly.
High attention to detail and ability to manage multiple priorities in a fast-paced environment.
Demonstrated team player mindset with the ability to collaborate effectively across departments
Experience with other service levels and modes - including white glove and full truckload (Nice to Have)
Familiarity with freight audit and payment processes (Nice to Have)
Background in supply chain finance or transportation accounting (Nice to Have)

Benefits

Comp & perks

Fully remote work environment
Competitive base salary commensurate with experience.
Performance-based bonus tied to divisional margin and operational KPIs.
Health, dental, and vision insurance.
PTO and paid holidays.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

LTL Freightlogisticstransportation operationstransportation management systemsfreight auditpayment processessupply chain financetransportation accounting

Soft Skills

problem solvingcommunicationattention to detailtime managementcollaboration